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TPG Mobile Accessories Wholesaler Exporter

7F-1, No. 211, Zhongzheng 4th Rd.,
Qianjin Dist, Kaohsiung City, AL 35209

(022) 507-9186


 

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4 out of 5 based on 17 ratings

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Business Description:

The Peterson Group, Kaohsiung, Taiwan was founded as a small family import and export business company in 1999 by Ian Peterson, originally a Scottish descent who sadly passed in 2011, and has grown by his Taiwanese wife and sons into a respected mobile accessories and computer peripherals wholesaler exporter in Jakarta Indonesia, Shenzhen and Taiwan.

Hours of Operation:

Mon 8:00 AM to 8:00 PM
Tue 8:00 AM to 8:00 PM
Wed 8:00 AM to 8:00 PM
Thu 8:00 AM to 8:00 PM
Fri 8:00 AM to 8:00 PM
Sat Closed
Sun Closed

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 Reviews

High-quality products

Reviewer: Ahriman Misra | 9/22/2015

3 out of 5 stars
 

The company has sleek services and offers only high-quality products. I could have sworn I’ve been to this website before but after checking through some of the post I realized it’s very interesting. Anyhow, I’m definitely delighted I found it.

Wow!!!...

Reviewer: Renee Pozzi | 9/21/2015

3 out of 5 stars
 

Wow, not a single complaint for TPG from this thread. This topic is very interesting and quite big at the moment, I would like to hear more information about this company. I will definitely be back.

Big Hit!!...

Reviewer: Mahdad Santa | 9/21/2015

5 out of 5 stars
 

I sure hope The Peterson Group can also set up some retail store offering factory prices. That would surely be a big hit. Thank you and God Bless The Peterson Group!

Good Customer Service

Reviewer: Paola Frederick | 9/18/2015

5 out of 5 stars
 

To whomever it may concern, I may have not asked for your last name but to a Jenifer who is one of the customer representatives, I thank you for the good conversation. It makes me do more business with you. Nice explanation of processes and cool offering of the products. I may be using your pitch in future sales but I’ll alter it a bit. Hoping that somebody in The Peterson Group can read this and tell you I want to ask for your permission. Thank you and Godspeed

Responds to what the customer wants

Reviewer: Tina Barlow | 9/18/2015

5 out of 5 stars
 

The Peterson Group truly responds to what the customer wants. But they don’t pretend if they don’t have the product needed and follows up when they have new items.

legit.

Reviewer: Florence Jobs | 9/17/2015

5 out of 5 stars
 

I have read some reviews saying the company is a fraud and whatnot. Though I am yet to discover that for myself, this thread has proved their legitimacy. this is awesome

The best!

Reviewer: Amethy Bey | 9/17/2015

5 out of 5 stars
 

What I like best in working with The Peterson Group is when they deliver, they immediately ask the client to check the products and they are very patient and understandable when they are talking to an irrational one.

keep it up..

Reviewer: darylcalm | 9/16/2015

5 out of 5 stars
 

Only the highest praises to Jonathan Chu and Paul Lau (or is it Liu?). They made things clearer for me. I will certainly recommend you to other retailers.Great job folks... keep it up..

The company is lucky

Reviewer: francisfrt | 9/16/2015

5 out of 5 stars
 

I have done less than 10 transactions with The Peterson Group Mobile Accessories Wholesaler Exporter since my business started. The company is lucky to have competent people working under them.

Direct chat interface.

Reviewer: Monique Arnoux | 9/15/2015

4 out of 5 stars
 

I just wish the company can have a direct chat interface on their website since calling them through the phone can be a little too costly. If none, can there be a Skype account which we can use?

Service

Reviewer: George Wesley | 9/15/2015

3 out of 5 stars
 

Recently purchased wholesale packages of chargers. It was my fault for ordering too much as i miscalculated. I told them the truth on my situation and if perhaps I can return the added items but I would pay for shipment. I have explained the situation three times to different people but it was worth it since they agreed that I can return the items (instead of 2,000, I ordered 10,000). It wasn’t used so they just let it be. I was too embarrassed and in return, I promise to only partner with The Peterson Group.

Hi!

Reviewer: Hein Diermissen | 9/14/2015

5 out of 5 stars
 

Hi! I am also a retailer of mobile phone accessories and I have just started doing business with The Peterson Group. So far so good. I am yet to rely on the future delivery on the service and the good nature of the company. On the contrary of talking to female representatives, the customer support who answered me was a male but he was friendly enough.

My dad works with TPG.

Reviewer: Milton Cadaya | 9/14/2015

5 out of 5 stars
 

My dad works with TPG. He is one of the delivery crew. I used to come with them when he is delivering to nearby provinces of Kaohsiung. I have seen their supervisor get ranted by some clients but he never quit smiling so did my dad and other crew with them. They maintained the smile. I asked my dad about it once. Of course, they may also be angry by some of the impossible demands but they have to suppress all those irritation since they are trained to treat customers with the best attitude no matter how impractical they may be.

Very Professional

Reviewer: Egg Dahl | 9/11/2015

5 out of 5 stars
 

I have the same observation with TPG since my brother is also in the same business. Moreover, we do not have any problem with the shipment (maybe also because I live in Taiwan where they are based). The day after the order, the products would immediately be delivered. Totally one of the best in working ethics.

I love TPG! :)

Reviewer: Margarita Benitez | 9/11/2015

5 out of 5 stars
 

TPG is one of the most trusted distributors in Taiwan so it is just as obvious that the pressure to maintain the quality of the product and the efficiency of service are just as high.

It wasn’t long

Reviewer: rodgert | 9/10/2015

5 out of 5 stars
 

It wasn’t long since I dealt with The Peterson Group. There are few glitches and miscalculations but everything was great. Despite not doing the business anymore (I closed it because I have to focus to another field), I won’t forget doing business with them

The Peterson Group: Excellent Products, Outstanding Services

Reviewer: Caleb Mollison | 9/9/2015

5 out of 5 stars
 

I happen to pass by The Peterson Group while I was looking for a wholesaler who can deliver what I need in time and have good people to deal with. My business is based in Jakarta, Indonesia and while I really wanted to get local service, nobody seems to provide me with the specifications I need and adhere to my demands. I am not really trying to be difficult, I am just keeping myself from getting mixed up with people who are not up for the challenge and jeopardize my lifetime’s worth of savings for reestablishing the business. I am a small retailer of mobile accessories and with the competitors increasing to a double since 2005, the reputation I have built for years can be put to waste even in the tiniest misstep. I had already made a mistake of trusting a phony wholesaler once and I have barely recovered. I don’t want to undergo the same situation again.

Anyways, it was time to move on and search for another distributor. The Peterson Group is one of the top wholesalers who appeared on the first list of the search page. My only problem is that it is based in Taiwan so I was a little bit concerned with delivery. I also called other distributors from Singapore and Thailand. From the phone call, only The Peterson Group showed a wide variety of accessories which they promised to deliver within a week. They also gave me a discount since it would be my first time transacting with them. Within a week, I already have new supplies of the latest model of mobile monopods, casings and phone covers for customized designs, adapters which are hard to procure from local distributors, latest smartwatches and screen protectors. The shipment was free since it was the first time with them. Moreover, the service is also amazing.

They might have known the effect of women since their customer service representative I have talked to is one of the most professional yet sweetest persons I met. She assured me they have the best service and their product is only from top manufacturers. I looked up their website and it was also professionally made.

So far, I have been in business with them for 3 months and I have been satisfied, almost secured that my business is up for a steady run.

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