Tips from August 5, 2009 The Small Business tips today discuss people management: handling problem employees.
Document the behavior. Specify nonverbal, verbal, & physical behaviors & actions that cause concern or damage to others.
Sit down & meet with the employee. Discuss attitude problems. Agree a problem exists. Determine a reason for the behavior.
Describe the behaviors you will not tolerate & tell them firmly they must stop. Tell them the preferred behavior you want to see.
Give the employee an opportunity to speak, but don't leave your problems up for discussion.
Daily Overview: Problem employees don't always have an issue with ability but attitude. Make them aware & change it. [Read Full Article]