The Ten Commandments of People Skills in the Workplace

We use "people skills" each day during every interaction with others.  Interactions in the workplace generally have a professional manner, and are typically analyzed and scrutinized. Look no further if you desire to boost your personal skills, be confident in the office, connect with others to establish rapport, and understand your reasoning for miscommunication. Follow these Ten Commandments for People Skills in the Workplace.1. Thou Shall Not ComplainDon't complain! The workplace will be a stressful environment at times. Complaining at work takes away from productivity and invites negativity to take over. At least half of the people you complain to at work will not care, and some could even think that you got what you had coming. If you're frustrated with something while at work, save it for personal time.2. Thou Shall SmileSmile and say cheese! Smiling is part of the foundation for outstanding people skills. It shows the worl... [Read Full Article]


Catching the Cold Call the Right Way

I remember the first time that I ever had to make a cold call. It was with a past internship and I was so nervous I thought I was going to pass out. I was afraid of saying the wrong thing, rejection, forgetting to mention something about the product, forgetting who I was talking to; you name it, I was afraid of it. I read the script like it was my favorite novel instead of trying to hold an actual conversation with the person on the other end. After the opening of the pitch which was just about twenty seconds (only it seemed like an hour), I heard an angry "NO THANK YOU!" and an abrupt phone slam. After throwing a pity party for myself for a second, I realized that I was neither fully prepared for the cold call nor confident. After learning more about cold calling, I became comfortable with calling strangers and able to pitch myself, business, and the product or service I was selling. Picking up the phone to call a complete stranger and asking for some of their time to listen to you talk ab... [Read Full Article]


Consumer Confidence Soars

Government, Politics, and the Economy Consumer Confidence Soars A step towards the right direction, consumers are now looking positively towards the future in regards to spending, housing, employment, and the economy.  CNNmoney.comManagement and Operations3 Vital Business Lessons from Tiger Woods' PGA LossThe big upset of Tiger Woods losing the prestigious PGA tournament has not only created a buzz in the sports world, but in the business world as well. See how Woods' loss translates into business lessons. BusinessKnowHow.comManagement and Operations [Read Full Article]


American Confidence in Small Business

So little in public life is really based on fact. We like facts, but the truth is that we, as a people and as a nation, tend to run on feelings—specifically confidence. Confidence controls the markets, influences political decisions, informs questions about faith and controls many of our purchase choices. It should, therefore, be no surprise that confidence is one of the major metrics in determining public opinion. How do you feel about the Congress? Do you trust the Military? What are your feelings about small business? How about your church? We have the answers. The results are in from the 2008 Gallup Annual Update on Confidence in Institutions and they are very interesting.  The Numbers Speak, No Matter What The Other Side Says There has been a great deal of protest and complaint over the war, and no small amount of that has been directed at the officers and troops we have in Iraq . Moveon.org, for example, with its nefarious “General Betray-us&r... [Read Full Article]