Small Biz Tip: People Skills: Managing Emotions

Tips from March 4, 2010 The Small Business tips today discuss managing emotions when dealing with other people. Emotion= Energy in MOTION. You are expressing outwardly what you are feeling. Once you start, it is hard to stop. Take a step back from a potentially emotionally charged situation. Gather your thoughts, take a deep breath, and decide how to proceed with the situation. Keep a journal. Writing down feelings is a good way to let out how you are feeling emotionally, and to gather your thoughts. It also helps to keep your emotions in check. Talk to those friends and family members that you trust. When you can confide in someone and discuss your true feelings, it helps to express your feelings in a safe way. Daily Overview: Keep your emotions in check, especially at the workplace. Losing your cool can be detrimental to your image. [Read Full Article]


Keeping Emotions in Control

Being a small business owner comes with a ton of responsibility. One of the most important things small business owners need to remember is the effect that emotions have on the business, and most importantly, your employees. As a small business owner, you are the role model, spokesperson, and face behind your business. You assume a leadership role as your employees and customers look up to you. As a leader, it is important to be emotionally stable and in control to manage your business and employees. Let's take a closer look.PositivityAs the leader and one in control, it is essential for small business owners to be positive. It communicates that you are ready to take on any challenge optimistically. Positivity also comes in the form of being inspirational. Tell your story and how you got to where you are today to motivate others to think positively as well. It is important to remember that employees' moods are just as important as the owners'. Employee positivity keep... [Read Full Article]