Government, Politics and the Economy
Obama: Small Business Promises Kept and Broken
President Obama promised to help Main Street where, but has he kept that promise? Here's a look at where he's followed through -- and where he hasn't. CNNMoney.com
Survey Suggests Recession to End This Quarter
With recent data suggesting that the recession has bottomed-out, the Blue Chip Economic Indicators survey of private economists showed about 90% of the respondents believe the recession will be declared over this quarter. FoxBusiness.com
Management and Operations [Read Full Article]
Here is a question for all our readers:
Why does customer service stink so badly these days?
I mean, all you hear is how customer service, which is the one real way you can stand apart from your competition, is terrible. In a recent New York Times article, Chicago small business owner Jay Goltz discusses the three reasons he has come up with for the terrible state of customer service. He blames health insurance, crazy pricing and the lack of a real merchant class in this country. Here is what he has to say:
Because of the high cost of health insurance, many companies have opted to hire a lot of part-time staff, which allows them to avoid having to offer benefits. This creates a problem: It is difficult enough to train full-time people. Having them there part-time and having a huge turnover makes it all the more difficult.
Meanwhile, in th... [Read Full Article]
Government, Politics and the Economy
SBA's Karen Mills on How She's Thawing Small Business Credit
SBA Administrator Karen Mills discusses how her agency is working to get banks to lend to small business again. BusinessWeek.com
Polls, Politics and the Small Business Majority
Do the Small Business Majority's Polls really indicate support for requiring employers to provide healthcare or pay the penalty? We don't know and here's why. NYTimes.com
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Government, Politics and the Economy
Stimulus Plan: Where are the Jobs?
That is the $787 billion question: Where is all that government stimulus money, and why hasn't it stemmed the rising tide of US unemployment? BusinessWeek.com
Second Stimulus: Democrats Split
Democrats in Congress are divided over whether to push for more deficit spending to end the recession and stem job losses, complicating the possibility of a second stimulus bill. Bloomberg.com
Management and Operations
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Government and Economy
Obama: Small Business Key to Economy
In a speech welcoming winners of an SBA award to the White House's East Room, President Obama acknowledged that small business is responsible for half the nation's private sector jobs and so deserves support from Washington. Google.com/AP
Congress Failing American Small Business
While they talk a fine game, when it comes to action on supporting what they, themselves, describe as the “backbone of the economy” our legislators seem happier to play possum. HuffingtonPost.com
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Government and Economy
Geithner: Economy Stabilizing, Pain Ahead
Treasury Secretary Timothy Geithner said on Monday the U.S. economy was beginning to stabilize, but cautioned that consumers will still feel the pain of the current recession. Reuters.com
Post-Recession America: A Vastly Different EconomyWith the US economy beginning to show some early signs of stabilization, people are wondering what the “new normal” economy is really going to look like? Here are some thoughts. MSNBC.com
Management and Financial Issues
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Employee obesity has long been an issue that employers have kept at arm’s length, and for good reason. The potential legal and public relations ramifications of calling an obese employee into the office for a heart-to-heart chat about their weight are devastating. Workers’ compensation administrators have tended to shy away from the issue as well, fearing lawsuits and preferring to concentrate on body part injuries rather than the whole person. But now, driven by the costs associated with obesity, employers and workers’ compensation underwriters and administrators are beginning to take obesity into account when determining workers’ comp benefits.
According to a study by NCCI Holdings of New Jersey, workers who are morbidly obese, defined as having a Body Mass Index of 40+, filed 45% more claims, missed 8 times the workdays and incurred over 5 times the medical costs and 8 times the indemnity costs than did non-obese workers. By comparison, those who were merely ove... [Read Full Article]
When President Obama said he wanted to spread the wealth, he wasn’t kidding. The budget, stimulus, bailouts—the numbers are so large that they are beginning to lose meaning to the average American. Now he is pushing universal healthcare, with the same astronomical numbers attached, and to pay for it, he wants to tax employer-paid health benefits as well as impose a number of sin taxes on things like sports drinks and soda, snack foods and such. Never mind that he will be driving up the cost of living for millions of Americans, he will be eliminating one of the major incentives for employers to offer healthcare coverage in the first place.
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