Small Biz Tip: People Skills: Conflict Management

Tips from March 5, 2010 The Small Business tips today discuss handling conflict management. Engage in active listening. There are two sides to every story, and listening to others will help in understanding what the problem is, and open up ways to solve the issue at hand. Pay attention to others. Conflicts involve more than one party. Take the time to listen to both parties, and try to understand where each is coming from. Arrange a meeting between the parties involved in the conflict. A mediation session will allow both parties to confront each other in a controlled setting to talk out their problems. Communicate clearly. A conflict will never be solved without clear, honest, and open communication.  Daily Overview: Be a leader when it comes to conflict management and take control of the situation. You will gain respect. [Read Full Article]


Turn the Buzz into Loyalty

  Government, Politics and the Economy Seidman: I Don't Want the Recession to End Yet According to Dov Seidman, the founder, chairman and chief executive officer of LRN, we need more time to understand where our economy went wrong and to get Wall Street back into proper perspective. BusinessWeek.com Next Six Months Will be Tough for Obama In his first six months as President, Barack Obama got a $787 billion economic stimulus package, $750 billion for the financial crisis, and a down payment on a $1 trillion overhaul of the healthcare system. With greater policy hurdles before him, the next six mo... [Read Full Article]