Small Biz Tip: People Skills: Managing Emotions

Tips from March 4, 2010

The Small Business tips today discuss managing emotions when dealing with other people.

  1. Emotion= Energy in MOTION. You are expressing outwardly what you are feeling. Once you start, it is hard to stop.
  2. Take a step back from a potentially emotionally charged situation. Gather your thoughts, take a deep breath, and decide how to proceed with the situation.
  3. Keep a journal. Writing down feelings is a good way to let out how you are feeling emotionally, and to gather your thoughts. It also helps to keep your emotions in check.
  4. Talk to those friends and family members that you trust. When you can confide in someone and discuss your true feelings, it helps to express your feelings in a safe way.

Daily Overview: Keep your emotions in check, especially at the workplace. Losing your cool can be detrimental to your image.