When I found out that my rafter tails on my second story roof had dry rot, I wanted to quickly take care of the problem. I got disappointing results from other roofing contractors that left me scratching my head. They didn't show for appointments or return calls or they gave me a really high bid without even climbing up to the roof to examine the damaged rafters.
Finally, I did my homework by looking on Google and I found Roofing Orlando FL Services. The owner came by at the time and date that we made the appointment for. That alone set a positive tone with me. He climbed up to the second story and spent some time examining my damaged rafters. When he came back down, he quickly wrote out a bid for me detailing what would be done. To me, he came across as a pretty decent and fair guy and his price for repairs seemed very reasonable.
I decided, after a day of sleeping on it, to have Roofing Orlando FL Services fix my roof. The roofers came and fixed my roof within a week of me saying yes. They finished after about a day and a half and were pretty neat and clean about it. There was one thing that was bothering me about the repair and I asked the owner to come by. He came by a few days later, again on time, and we discussed the issue that was bothering me. Ultimately, he wanted to make me "the customer" happy and we settled on what I thought was a fair compromise. I think the highest compliment that I could pay Roofing Orlando FL Services is that I would recommend them to my family.