American Mattress was founded in 1988. Two co-workers from a local family owned mattress company became disheartened after the business was sold to a major corporation.The family owned culture quickly disappeared. Treating customers and employees like family was replaced by big corporate policies. The two friends decided to strike out on their own and create a company with a locally owned culture of friendships and treating every customer like family. The sleep industry had changed over the past 30 years, but the American Mattress brand has never wavered from its original beginnings and remains a symbol for unmatched customer service and the highest quality product offerings.
Reviews for American Mattress
American Mattress received an average rating of 3.17 out of 5 stars from 6 reviews.
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by Eshe on 11/23/2021
by Goronwy on 8/7/2021
by Pema on 6/10/2021
by Tina004 on 2/22/2021
by Spencer on 7/6/2021
by Gisela on 11/17/2021
BEST CUSTOMER SERVICE! by SAMSANDERS via Citysearch on 2/6/2012
Feb 4th, 2012. My Wife and had went to three Mattress stores prior to stoping into American Mattress Crystal lake and had less than good service. Walking into American Mattress the store was clean and very enviting and we where warmly…
BEWARE - TERRIBLY DISRESPECTFUL-DON'T BUY HERE by LADY L via Insider Pages on 1/23/2011
A JAN. 2011 NIGHTMARE-MOST unprofessional customer service EVER encountered. Needed some time to talk privately & asked where we'd find coffee nearby to figure things out-gee prices have gone up since last purchase 15+ years ago. Prior to…
MOST UNPROFESSIONAL SERVICE - BEWARE - DON'T BUY HERE!!! by Christina0111 via Citysearch on 1/23/2011
A JAN. 2011 NIGHTMARE-MOST unprofessional customer service EVER encountered. Needed some time to talk privately & asked where we'd find coffee nearby to figure things out-gee prices have gone up since last purchase 15+ years ago. Prior to…
Good Experience by Deb T via Insider Pages on 11/10/2010
Bill the manager of the Crystal Lake store was very professional and helped us out when we received our mattress and realized we should have gotten the low-proifle box spring. Don't know if it was the best price because it is impossible…
American Mattress is Absolutely Great!! by Lisa S via Insider Pages on 8/17/2009
Absolutely great!! No high pressure sales whatsoever!!! Mark, the store manager, gave us such a great deal on the tempur-pedic "grand bed" we could not walk away without buying!! 1000% wonderful service!!
High Pressure Sales by Nancy B via Insider Pages on 8/24/2008
When we were shopping for a new mattress, we visited the American Mattress store. They have high prices and the sales people are very high pressure. We finally just walked out of the store and will not shop there again.
