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Koester Pavilion

3232 N County Road 25A
Troy, OH 45373
 

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3.8 out of 5 based on 0 ratings

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 Reviews

poor communication

Reviewer: Ron H via Insider Pages | 2/2/2011

2 out of 5 stars
 

Koester has very poor communication and it starts at the top. They interrupt and want to "set you straight" and miss the meaning of what you try to communicate. Their administrator is rude, defensive, and absolutely does not listen and…

Koester Pavilion is poorly managed

Reviewer: Mike B via Insider Pages | 7/29/2009

2 out of 5 stars
 

Do not put your mother here unless you are content with friendly hall greetings. Poor communication will prevent residents from having a productive stay. Questions will not get answered, LPNs are "too busy", aids are not fully instructed…

Smelly, no TV or Phones and where is the staff.

Reviewer: Cathy S via Insider Pages | 4/4/2009

4 out of 5 stars
 

I think it is a given for patients to have a phone included for there stay. Plus you have too bring your own TV. When you are there-the odors would knock you down. You go for a two hour visit andnever see anybody. So when you live out of…

Short staffed

Reviewer: Janet L via Insider Pages | 11/2/2007

5 out of 5 stars
 

My grandfather has been admitted to Koester Pavillion several times for short periods. During the day, when they have plenty of staff and therapists and activities coordinators, etc. things seem pretty good. However, we've not been…

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