This is the worst customer service experience I have had in a very long time! When I entered the salon the person at the front desk had a mouth full of food, not once did any employee that I made eye contact with smile or acknowlwdge me.When I was led over to the stylists' workstation the floor around her chair was surrounded by hair left from her previous client, I do not know my stylist's name because she did not introduce herself, their was absolutely no conversation, she did not even show me the back of my hair when she was done. Since this was my first visit to this salon - if she had asked me "what brought you in to-day" I would have told her that my hairdresser had retired and that I was looking for a new one not only for myself but the rest of my family (this would have been 7 or 8 prospective new clients).I had indicated that I did not need my hair washed since all I needed was a trim so as a result I was in the stylists' chair for a total of 20 min and this cost me $50.00.
I hate to think what this would've cost if my hair was washed,blow dryed and they 'd used some product?????
Absolutely would NOT return!!!!!!!