Visit Passport INFINITI Of Alexandria to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Alexandria this INFINITI retail store is located at 160 S Pickett St.
Reviews for Passport INFINITI Of Alexandria
Passport INFINITI Of Alexandria received an average rating of 4.78 out of 5 stars from 18 reviews.
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My Review by alg1322372235 via Citysearch on 8/16/2017
The Passport Infiniti service team and especially Joe Pallante were all very professional, courteous and efficient. The service scheduling process was quick and easy and Joe and his team were expecting my arrival. He assessed the time…
My Review by tcm229806191 via Citysearch on 12/29/2014
DO NOT USE THIS DEALERSHIP!! I just had the most ridiculous experience there! I went there because they had a used vehicle that I was looking for. I had done my research and had online printouts from comparables. Before I went there, I…
Frustrating Experience by Guest G. via Judy's Book on 8/20/2013
I've been a customer for over 2 years, and am typically very impressed with my service. However, on my most recent visit, even though I had requested a loaner at the time I made my appointment, I was told none were available. I was…
My Review by CeciliaF656 via Citysearch on 6/27/2012
Service is very good. They give you a loaner for the day, and wash your car when you get it back.
My Review by LouiseD300 via Citysearch on 6/26/2012
Our salesman was great! As were the other people we dealt with --financing and the manager. I have owned/leased 5 infinitis and this was the first from this dealer. We went back within a week and bought another one the service was so great!
My Review by LenoreO883 via Citysearch on 6/19/2012
While we were visiting northern Virginia, we found this dealership on the internet. We were looking for a used EX35. Passport Infinity had several in stack as well as an extremely helpful website. Our salesman, Yamil, was super....very…
My Review by vickiek via Citysearch on 6/13/2012
I've been shopping for a new car for a few weeks & thought I had actually decided on another make & model until I went to Passport Infiniti. Went there just on a whim & was quickly sold on an EX35 with the excellent service from Yamil &…
Very low pressure. Excellent Internet by obvirlirl via Citysearch on 5/31/2012
Very low pressure. Excellent Internet dept. Victoria Anderson (my
salesperson) was great. I explained what I was looking for and she
helped me select the right car without trying to push a more expensive
model. At no time did I feel that I…
Service prices are about right for a by Gaspeli via Citysearch on 5/30/2012
Service prices are about right for a dealership with a $50 oil change. I don't have a problem paying a little more for the service there when they know those cars. I'm able to have them check on little warranty issues at the same time. …
Now thats service by KenyaB via Citysearch on 5/9/2012
My first service experience at Passport Infinity. I had purchased my 2008 G35-S from Tyscons Infinity, their service department leaves alot to be desired - worst of all, their dirty, sticky loaners...barf. At Passport, my rep (Kevin Hall)…
Ron is my favorite by JulLern via Citysearch on 4/30/2012
Ron is my favorite service advisor, but I have no problems with the other advisor.
He took care of it! by maybemaple via Citysearch on 4/27/2012
Within a week, we had a small glitch and needed a replacement part and a manual. Thanks to TONY, in the Parts Department, we do not have a glitch any more. All is well. He took care of it!
And did I mention that Dorothy did a great job…
Tommy was very helpful and nice by HeD298 via Citysearch on 4/16/2012
Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome!…
incredibly friendly, welcoming, & knowledgeable by Guest G. via Judy's Book on 8/2/2011
I think the product speaks for itself. However, no one can go through the hassle of car shopping smoothly & successfully without the help of competent & well-qualified sales people. Both were incredibly friendly, welcoming, & knowledgeable…
excellent service by TabethaDonson via Citysearch on 8/1/2011
I've been shopping for a new car for a few weeks & thought I had actually decided on another make & model until I went to Passport Infiniti. Went there just on a whim & was quickly sold on an EX35 with the from Yamil & Brian.
welcoming, & knowledgeable about their products by krista watson via Citysearch on 7/29/2011
I think the product speaks for itself. However, no one can go through the hassle of car shopping smoothly & successfully without the help of competent & well-qualified sales people. Both were incredibly friendly, welcoming, & knowledgeable…
excellent service from by Guest G. via Judy's Book on 7/28/2011
I've been shopping for a new car for a few weeks & thought I had actually decided on another make & model until I went to Passport Infiniti. Went there just on a whim & was quickly sold on an EX35 with the excellent service from Yamil &…
thoughtful, patient, knowledgable, and enjoyable by madeleinespilmann via Citysearch on 7/26/2011
The sales rep took her time and made sure that I got the car and the
options that I wanted. She was caring and understnading of my budgetary
needs. She felt more like a family member advising me on a very important
purchase than a sales…
This is the second Infiniti we have purchased by gabrielaes via Citysearch on 7/22/2011
This is the second Infiniti we have purchased from Passport. Our sales consultant, Sun, was thorough, well informed, easy to work with, and pleasant. We feel we got the best possible price. When it is time to buy another car, we will…
We feel we got the best possible price. by Guest G. via Judy's Book on 7/14/2011
This is the second Infiniti we have purchased from Passport. Our sales consultant, Sun Jung, was thorough, well informed, easy to work with, and pleasant. We feel we got the best possible price. When it is time to buy another car, we will…
