My Review by janeta1356996417 on 9/18/2015 via Citysearch
I had a coupon for $69.99 for 8 rooms. I agreed to pay $2 per stair. My total was supposed to be $96. Of course, when they came out, they said I had to have pre-treatment. I even agreed to have the protectant put on the carpet. It…

My Review by wendyc1494362260 on 10/7/2013 via Citysearch
I've called Steam King over a dozen times to take advantage of a coupon and get my carpets cleaned. They never once answered the phone. I also sent 3 emails asking them to call me and those were never returned. I use Stanley Steemer, they…

BEWARE... They steal your personal property! by PRBlair on 4/9/2012 via Citysearch
My mother decided to use this company to clean the carpet in the upstairs bedrooms. The morning they arrived, I figured it would be best if I allowed the gentleman room to work and vacated my bedroom and proceeded to go to the gym for a…

No problems what so ever by audvm03 on 5/19/2011 via Citysearch
These other "reviewers" must not have used the same company that we did! I used a coupon that was sent in the circulars that come out on Wednesdays. I knew what to expect price wise when the technicians got here and a pre-inspection and…

Terrible by Ann Brock on 11/17/2010 via Citysearch
A one star rating is actually too high for the carpet cleaning I received today. The only request I made was that I didn't want the carpet too wet and now more than 6 hours later I'm walking on soaked carpet. The price did escalate after…

I didnt have a problem by repeater09 on 8/24/2010 via Citysearch
I received a coupon in the mail for a whole house special for 69.95 so I figured I'd call and see what they could do for me when I called they told me if I had heavily soiled areas it would be a additional 28cents a sq.ft and I agreed and…

Oh I'm Steamed, alright... Bait & Switch is right. by wisteareia on 7/23/2010 via Citysearch
I see others have had this problem with this company, as well. I assure you we'll be informing the Better Business Bureau. We called them and discussed the service to be performed. They said may need to pre-treat a few spots if…

BAIT AND SWITCH by pwhill on 7/2/2009 via Citysearch
The manager, Corey, is a downright liar who quotes one price over the phone knowing the job cannot actually be done for that price. When you call to complain, his response is that you misunderstood or that itCAN be done for that price if…

HORRIBLE....HORRIBLE...HORRIBLE by PaperSackBrown on 3/13/2009 via Citysearch
My mother in law used this company earlier this week and they did a HORRIBLE job. Now, they won't answer the phone when she calls. She has had 3 of our family members to call and then they tell us that they will be out to fix the JACKED UP…

HORRIBLE SERVICE by airstream on 7/28/2008 via Citysearch
Steam King is not the place to call if you need some furniture cleaned..They tell you they will be there 8-12.. But don't show up at all. Don't even call to say sorry, muchless even answer there phone... Needless to say if you need…

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