Electronics Store
1501 N Victory Pl Burbank, CA 91502
Today: 10:00 AM to 9:00 PM
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
by Mathilda on 2/28/2021
out of 5 starsby brockton on 1/10/2021
out of 5 starsby brockton on 1/10/2021
out of 5 starsby brockton on 1/10/2021
out of 5 starsby Amanda on 4/28/2021
out of 5 starsby Amanda on 4/28/2021
out of 5 starsby Ademir on 10/17/2020
out of 5 starsby Ademir on 10/17/2020
out of 5 starsby Ademir on 10/17/2020
out of 5 starsby Farquhar on 8/29/2020
out of 5 starsby Farquhar on 8/29/2020
out of 5 starsby Friduman on 12/15/2020
out of 5 starsby Friduman on 12/15/2020
out of 5 starsby Friduman on 12/15/2020
out of 5 starsby Amon on 10/27/2020
out of 5 starsby Amon on 10/27/2020
out of 5 starsMy Review by alif1010698987 on 12/16/2013 via Citysearch
I came to this location to get a Christmas design gift card, I asked to speak to the manager after I walked into the customer service. David Pina, came and I explained that I'd like to change my gift card to a card with Christmas design.…
worse customer service ever by sandyb212 on 4/21/2012 via Citysearch
i got there for a good 15 minutes trying to buy an ipod and it took them that long to open the case whee they had them the employee walkie talk someone for the keys and started talking to his coworkers than i finally get ring up employees…
The phone Best Buy has been ringing for 15 minutes and no one has answered by A W on 2/23/2009 via Insider Pages
1. We tried to find a sales person to describe the difference in features justifying the $2000 price difference between a Pioneer Kuro and a Pioneer Elite TV. We had read the reviews in Home Theater Magazine, but wanted to hear from an…
Unhelpful, not knowledgable and don't answer their phones - I've gotten the runaround for a week! by makenakai on 2/23/2009 via Citysearch
I'm summarizing this saga down to the bare essentials. If I detailed everything that we've been through in just trying to buy a TV, I would still be writing:\r \r 1. Sales Staff Not Knowledgeable - After trying for over 30 minutes to…
What customr service! by B R on 11/16/2008 via Insider Pages
This is the worst store in the world for assistance. You cant even get them by phone and the operator laughs each time you are disconnected. I would recommend seeing Charles at Circuit Cityin Burbank - he knows what customer service is…
Too many employees huddled together not helping customers! by L K on 8/14/2008 via Insider Pages
Nobody wants to help you in this store. I've walked out of it many times disgusted. The last time I was in there I finally got help He immediately took me to the computer to show me what I was looking for and left. I couldn't find him…
WORST EXPERIENCE by chulee on 4/25/2008 via Citysearch
PHONE RINGS AND NO ONE PICKS UP = A SHERMAN OAKS (BETTER STORE) EMPLOYEE WAS ONHOLD FOR 7 MINS CALLING BURBANK STORE - I EVEN WALKED IN TO THE STORE ONLY TO NOT FIND MY CD BY THE WAY AND TELL THE MANAGER THAT IN A RECESSION RETAIL SHOULD…
good and bad by Ana L on 10/8/2005 via Insider Pages
great variety of products price range is a bit high but they are extremely helpfull with any question you got about the products you are looking at best buy is a good store PROS: Big selection CONS: the price
Erik ,Computer Department by Nadine R on 9/7/2005 via Insider Pages
Hi: I have been to many computer stores as well as retail stores, it has been my experience no one seems to deal with customers or even consider customer service as an important quality anymore, until I came to Best Buy in Burbank, where…
Good Service after Frustrating Wait by D. R on 6/29/2005 via Insider Pages
This location (and possibly others I'm sure) should start incorporating a "take-a-number" waiting system in their computer department. I found myself ready to buy a computer and unable to get help. I had to practically hold on to the…
Good prices, poor customer service by Sara H on 6/30/2005 via Insider Pages
It's so frustrating when you're ready to drop a bundle on a pricey toy and nobody seems to want to sell it to you. This Best Buy should be better staffed.
so-so by juan manuel z on 6/9/2005 via Insider Pages
they're not as complete as the other branches of best buy i've been to, sometimes they don't even have the stuff that's advertised on their flyers and like the dvds and cd box sets are usually in a mess, it's so hard to find anything
Huge Best Buy dealer by Priscilla C on 6/8/2005 via Insider Pages
I think this is the largest Best Buy I've ever gone to. Usually at large chains it is hard to find a good staff person to help with questions, but this is not true here--I received excellent help when purchasing a refrigerator. The clerk…
staff by chuanhe s on 3/24/2005 via Insider Pages
man these dudes are so kewl amd know their stuff and always help me out alot. we don't go anywhere else except to the burbank store and thanks for all your help guys jay
Good place for electronics by Andy H on 3/20/2005 via Insider Pages
The prices are low however on some items the prices may actually be higher so beware of that. All the stores are large and have so many different appliances and electronics and even stereo equipment. however if your looking for computer…
Best Buy by Jessica D on 2/25/2005 via Insider Pages
I really enjoy shopping at Best Buy. Their music selection is pretty good and the prices are great (though at times they are slow to stock their shelves). Their customer services is really helpful -- but if they're really busy, you'll…
My Review by T L on 12/1/2004 via Insider Pages
The only reason why I go to this best buy is because the prices are really good and it is close to my house. Overall their customer service sucks. The reason why I say that is because they have so many damn employees that just hang around…
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