Good and bad points here by susan m on 7/13/2007 via Insider Pages
Many qualified, expert stylists here, but somehow there seems to be no real receptionist, and it is impossible for the stylist staff to stop and sell products/make appts. (while clients sit in their chairs). Owner needs to hire a fulltime…

expertise by walz1 on 11/2/2006 via Citysearch
In our defense of some of these reviews, we have been in business for 17 years doing Tipper Gore's hair and MTV's show Made. We welcome constructive criticism but hope the readers know the difference between constructive and destructive.…

Bizarre administration by caseycm on 6/21/2006 via Citysearch
I agree with those you wrote negative reviews of Balisimo. I've never been to a salon where they can't make change; where they can't make appts when called (I'm waiting for a callback); there doesn't seem to be anybody in charge. I have…

Best Creative Color & Exceptional Hair Cut by amandalee2losaltos on 6/11/2006 via Citysearch
Everywhere I go men and women are always saying, "Great color, nice haircut." I'm stopped in airports and in lines at sales counters when I'm shopping to accept compliments about my hair. Be sure you ask for Jon J and Michael Chen or…

Great staff with long tenure by Diane D on 5/12/2006 via Insider Pages
When there are as many salons as there are in Downtown Los Altos, it can be intimidating to choose one and feel like they'll be there the next time you return. Balisimo and its staff have staying power. They have a broad range of…

Run...don't walk away from this salon by ccwilliams on 5/10/2006 via Citysearch
Being a recent transplant in the Silicon Valley, I have been searching for a hair salon I could call home. When I tried to get in with a stylist one of my co-workers recommended and couldn't, I thought I would try Balisimo. I was sorely…

Few exceptional stylist save the salon by dharnick on 8/19/2005 via Citysearch
It is in my experience with the salon that the owner/receptionist has stayed in business as long as she has thru luck and a few exceptional hairdressers. The owner has no aptitude in dealing with the public and has even less skills with…

Don't go here! by biwa on 6/19/2005 via Citysearch
I dropped by to pick up a product, and it was impossible to get someone to operate the register. An employee told me to come back tomorrow! The person who did help didn't listen to me and couldn't tell a conditioner bottle from a shampoo…

Experts in their Field by lovies on 3/26/2005 via Citysearch
Professionals that know their field well. People sometime expect certain things from a salon, I expect specialized, custom detailed knowledge of color, cuts, style and that is what you get @ Balisimo. They cut to the chase and get you…

Do not rely on your appointment by pipercat99 on 2/11/2005 via Citysearch
I made an appt. to get my hair done for a wedding more than 2weeks in advance and they not did NOT write it down, but no one in the salon was willing to help. One stylist was very disgusted at my treatment and volunteered to do my hair. …

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