My Review by terreyl on 1/8/2015 via Citysearch
shame on you Nikon...my brand new coolpic camera needed...Repaired....then you give me this lousy repair facility...no more NIkon....EVER.....

My Review by jimmyg1285174769 on 10/9/2014 via Citysearch
these guys are crap. used my "underwater" nikon coolpix once. leaked like a sieve. nikon tells me to send it to these clowns who send it back telling me its water damaged and can't be fixed.\r NO KIDDING,,,,,,, after investigating I find…

My Review by jonac on 5/27/2013 via Citysearch
Sent my working camera for a repair but when it was returned it does not work at all. They said the part was not available to them so they was sending it back. Now the camera will not take photos or recognize the memory card.\r Do not…

Worst Customer Service Imaginable by jabastar on 12/5/2011 via Citysearch
Giving One start because system will not accept Zero stars. They received my camera on Oct 11 to repair a broken battery door. By Oct 12 their website showed the status as "Parts Ordered". I contacted them 4 times by email and twice by…

Awful, experience by gradetsk on 10/9/2011 via Citysearch
So I started off with breaking the threads for my camera to mount onto a tripod. Other then that everything else worked perfectly. We have used precision camera before for some repairs a long time ago and they were excellent. Everything…

Terrible Experience by Alicia50 on 9/20/2011 via Citysearch
I'm so upset I didn't read peoples reviews before sending a camera off for repair. I had borrowed/broke a friends of mine camera and offered to fix it. The process has taken over 6 MONTHS to get the camera back and when they finally sent…

EVIL Non-Repair Facility by larryG on 7/2/2011 via Citysearch
I sent my malfunctioning Nikon LS-9000 scanner to the El Paso TX service location for Precision Camera on June 13, 2011. In the original Nikon Box, with all original packing, insured. I did not hear from them as to when or how they got…

My Experience by Fuzzey23 on 6/22/2011 via Citysearch
I bought a Nikon D60 camera from Best Buy in June of 2009. Dec. my wife and I went on a cruise, 40th. ann. This was the first malfunction. I sent the camera into BB for repair. It would not take a pic when you activated the shutter. Well…

Precision Camera Repair REALLY BAD Experience by mike favreau on 6/16/2011 via Citysearch
I sent a lens for repair and was received by them on May 5. It took 3 weeks for them to determine that I needed parts and they are waiting for them. After 3 more weeks and no response from them other then statingthey were waiting for…

D300 Repair by Scott293 on 4/21/2011 via Citysearch
I sent my Nikon D300 in because the mirror would stay up and would not drop. But last fall I was shooting a football game and went to change my lense and dropped my camera and it hit the concrete and cracked the case by the trigger. First…

Great Service Fast Turn around by pentaxdist on 2/18/2011 via Citysearch
Precision Camera was able to turn a repair around in less than a week. I needed my lens fixed fast for a charity event and they took care of it. Great customer service and follow up.

The Tale of Two Cameras by Fourbluz on 11/11/2010 via Citysearch
I sent in two point and shoot digital camera roughly two weeks apart from each other. I had two very different results when it came to repair speed and customer service. The first camera was the sloooooow side of Precision. When…

Not bad at all! Great repair job by jcteck88 on 11/1/2010 via Citysearch
Well Alost 3 months ago I sent my Kodak M1033 in for repair, it came back great! Fast repair only 3 days, and then shipping was only slow part. UPS Ground isn?t as fast as I thought. I checked repair status all through out the process…

Just want my lens back fixed or not! by robmaccion on 10/5/2010 via Citysearch
I sent my Canon Lens in for repair on 9/8 and it was received on 9/9 by precision camera. The status showed it going directly into repair and continued to show this status. On 9/20 I emailed to ask for an update, two days later on 9/22 I…

EVERYTHING YOU'D WANT by marge201 on 6/8/2010 via Citysearch
I have a horrible camera (did the research; shouldn't have believed the reviewers) that broke twice, same thing (lens wouldn't retract). Precision fixed it both times under warranty repair. The camera malfunctioned right after receiving…

They're earning my respect by Neatfix on 5/26/2010 via Citysearch
I've had a couple of Canon G7 cameras repaired here. When a repair didn't last, they fixed it again for no extra charge, even though it required a new lens. I'm glad they're here in the Hartford area. This is one of the largest camera…

Excellent Service by hockey1767 on 9/6/2009 via Citysearch
I sent my Kodak Z8612 in for repair of a defective flash unit (flash was stuck half-way up and would not retract). They fixed that and they also repaired the auto-focus, it focuses a lot quicked then it used to; I didn't realize that was…

Be Warned by jonreb on 8/20/2008 via Citysearch
My wife and I have an 4 year old digital camera. Recently it started producing images with 1 pixel wide green lines displayed horizontally through the image. The camera was sent to Precision Camera to be repaired. Precision Camera called…

OMG! by 4seasonride on 7/10/2008 via Citysearch
I sent my Sony DSC-S700 to PCR for repair. It's only 6 months old and under warranty.\r I may never see it again it sounds like they wrecked it! I have been in the electronic industry for 30 years and worked at authorized service…

Picture Perfect!!!! by JanuaryMK on 6/11/2008 via Citysearch
I had my Nikon 5700 a camera that I always wanted for 2 whole days when I managed to render it useless. A friend recommended Precision Camera - as is only natural I was apprehensive.I can't say enough about the ease of business and the…

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