"Best price" and "best price" by Annika j on 12/19/2010 via Insider Pages
Go to Westbrook Honda ? saleswoman very personable - takes me for test ride ? get back to the showroom and ask her to give me the best price on the car ? she comes back with proposal with exact sticker price ? I stand up and put on my coat…

NO STARS by Eric O on 12/15/2010 via Insider Pages
NEVER USE THEM. We purchased a used SUV after driving it for 3 day we noticed a loud noise in the front. It turned out to be the two front tires they were cupped. When we took it to their service department they so nothing we can do.…

do not trust, but verify by jack m on 10/27/2010 via Insider Pages
I have two poor experiences with Westbrook Honda. The first was a used car we had on deposit. They sold it to someone else and told us sorry. The second was an estimate for a timing belt. The original quote for the "special deal" went…

Great Service Team by Doug G on 10/26/2010 via Insider Pages
Great service department! Just don't buy a car their if you want to save money head up to Schaller! Don't worry they will still take your money at their most excellent service department.\r \r I saved $3500 on a brand new V6 Accord by…

Tisk, tisk by Daniel J on 8/13/2010 via Insider Pages
Looks like nothing has changed there. I bought a 2003 Honda Accord from them years ago. An mInor electrical problem early in the car's life, I had asked for help in trying to diagnose and fix. They said it would cost me $75.00 just for the…

Will Never Go Back!!!! by sandra l on 8/10/2010 via Insider Pages
Brought my car in for an estimate on what it would cost to fix it. They called me a few hours later with a price, but when I went to pick the car up a couple of days later when it was ready, they actually charged me about $400 more than…

Disrespectful Liars! by Lauren L on 7/30/2010 via Insider Pages
I literally just left the dealership and was so angry that I had to write a review immediately! Dealing with the internet sales manager, we had agreed on a price (actually he agreed to match another offer I had gotten from another…

Not Spectacular by Lola C on 4/25/2009 via Insider Pages
Initially, I was impressed with their friendliness and hospitality. But as the hours wore on, I was no longer impressed, only stressed and pressured. I only went to Westbrook Honda because it was close to home and I was pressed for time.…

Avoid at all costs! Liars & Thieves! by CHristine I on 6/1/2008 via Insider Pages
Watch out for the bait-and switch! We cannot remember having sich a poor customer service experience in any industry or facet of our lives. After we agreed on a price, they tried to get us to sign a sales agreement with no numbers on it!…

Typical salespeople by Kathryn C. on 11/2/2005 via Judy's Book
My husband bought a truck here a few years back. The salesman was pushy but that is to be expected I guess. We were looking for a used vehicle and they were quick to try to talk us into a new vehicle which we could not afford. After…

Typical salespeople but willing to work with ya by Kelly C on 10/13/2005 via Insider Pages
My husband bought a truck here a few years back. The salesman was pushy but that is to be expected. They worked with us and has us out the door in under an hour.

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