My Review by sailore on 2/12/2015 via Citysearch
Well I have to say I purchased a miniature schnauzer there 11 years ago and he's still going on strong. Keep in mind that I was not aware of the whole puppy mill thing and was saddened to find out years later. The lady there was rude and…

My Review by allyp1248694522 on 9/25/2013 via Citysearch
I have read the posting below and I feel I must defend this amazing store as they have ALL always been very nice to me and always take the time to talk to me whether I am just browsing or if I am buying I have spent a lot of money in this…

My Review by nikig2095214907 on 9/19/2013 via Citysearch
I was visiting friends and stopped in Creature Castle, I am surprised by the last two reviews. While I was there, I got to play with the puppies, who seemed very socialized and very playful. The girl answered all my questions and was…

My Review by finns349161691 on 9/18/2013 via Citysearch
I am shocked to see the latest review. It sounds like an awfully long list for a common customer to come in and rate the entire store and staff. I bought a conure from Creature Castle in 2011 and part of the reason we bought this bird was…

My Review by marks2001216191 on 8/31/2013 via Citysearch
This has to be one of the greatest disappointments in a pet store experience I've ever had the displeasure to witness. If you are looking for quality customer service, healthy pets, and knowledgeable staff LOOK ELSEWHERE! The first thing…

My Review by shaynaw1308509096 on 1/28/2013 via Citysearch
do they have ball pythons that are not over priced

DON'T GO HERE by Victoria W on 1/26/2013 via Insider Pages
Went to this store to purchase a sucker fish for my thirty gallon tank. Picked one out and saw it had white spots, ask the lady if it was ick and she simply replied "no it's the coloring" and sold me the fish. About a week after putting it…

My Review by debbies1327061887 on 9/20/2012 via Citysearch
I love Creature Castle. I am a bird lover and love their Avian Specialist Kim, she is the greatest. She not only knows all about the birds but she loves them as much or more than the customers do !! I just brought home my baby Lovebird…

My Review by yewhoisme on 9/13/2012 via Citysearch
HAD TO POST AFTER SEEING ALL THE STUPID COMMENTS.\r \r gotten dozens of fish from here, never had a problem with people who work here. Got a baby clown knife from here, at first i was going for a bigger clown knife, but the guy working…

My Review by cyndip948524608 on 9/9/2012 via Citysearch
I stopped going in there for several reasons. Their fish are always sick. I had to wait weeks to buy a couple of koi because nobody was treating the tank like they should have been doing. Also the puppies are kept isolated from people and…

My Review by kw888963854 on 8/25/2012 via Citysearch
I go to creature castle all the time. They have great employees that are very helpful and will share they knowledge on your animal. They will show you what you need and dont need. Tim is great for help with your fish and tank needs and…

My Review by susanj1409238510 on 8/14/2012 via Citysearch
I love shopping at Creature Castle! The staff is very helpful and knowledgeable about a large variety of pets! Kim is especially helpful. She is an expert with birds and always so caring about the animals.

this place is a joke by Dee dee marie on 4/23/2012 via Citysearch
let me start by saying my husband has been going to creature castle a year or so...we have 2 snakes...anyway about 2 and a half months ago my son wanted 2 hamsters or gerbals. so we were in so we decided to get 2 gerbals. I made it VERY…

Poor Business Practices...avoid by Rusty4life on 4/4/2012 via Citysearch
If I could give negative stars I would. After shopping there for over a year for EXPENSIVE dog food and parrot food, dog toys, parrot toys...I earned a free bag of food (its $17for 6 lbs). Other stores gave me the free bag with the coupon…

Bad customer service by jessmessenger on 11/9/2011 via Citysearch
Wow, these people that work there are so rude and the fish I bought died within 1 day! When I went back and got more after testing my water which they said was fine they all died again within 2 days. They won't replace any and still…

Puppiy Mill puppies - It's all about commission by Poofypoochies on 11/9/2011 via Citysearch
I have found out that the sales people lie to customers about problems with any other breed of dog that they don't sell in their store so that you will buy one of their puppy mill dogs. A couple of my friends who bought animals in the past…

BEWARE by genesiss on 10/5/2011 via Citysearch
poor customer service, owner is unprofessional and rude.

Good and bad? by CameoNaomi on 2/2/2011 via Citysearch
So far I have bought ten neon tetras, two angel fish, two blue gourami, a pleco, and around thirty ghost shrimp. Well, on the ride home one of my neon tetras died.. I took it back after bringing the others home, thinking it was just a…

Friendly Place by Lori A on 1/31/2011 via Insider Pages
I go out of my way to go to this store because of the prices and quality of the fresh pet food. I have a Chinese Water Dragon that eats approximately 75 crickets per week and 25 super worms. They always have plenty. Sometimes I have to…

Lousy Customer Service by KevinRJ on 8/31/2010 via Citysearch
I have been a patron of Creature Castle for the past twenty years and had nothing but praise for this establishment.\r \r However, TODAY, Tuesday, August 31, 2010, that opinion HAS CHANGED! I returned two fish along with the water in which…

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