Following an auto accident, I reached out to Gary Martin Hays for legal representation. From the very beginning, they ensured my case felt as important to them as it was to me. Everyone I interacted with was courteous, professional, well-informed, and easily accessible, which made me feel very comfortable with the firm. My case manager, Isabel Ruiz, was fantastic; she promptly returned my calls whenever I needed to speak with her and contacted me at least every two weeks to update me on my case, even if there were no new developments. My attorney, Nikki Oates, was also wonderful to work with, keeping me thoroughly informed at every stage of the process. Until the very end, when my case was closed, Rachel treated me exceptionally well. She clearly explained everything, ensured I was comfortable with the documents I was signing, and made me feel valued and appreciated. I highly recommend Gary Martin Hays and Associates to anyone with a personal injury case. They will take excellent care of you.