Christine is an idiot! by jenn b on 9/6/2010 via Insider Pages
I couldn't believe it...I called the store a couple of days ago with a few questions...and guess who answered the phone...Christine...she was so terribly rude! She sounded annoyed as I asked my questions. She was rushing me through my…

great service by GLORIA H on 5/6/2010 via Insider Pages
my husband and myself have visited your faciltiy on many occasions and have had a positive experience each and everY time. we have purchased trees, flowers and lawn products. have had them plant a tree for us]. everyone is knowledgabe and…

Not Happy by Dave R on 4/26/2010 via Insider Pages
I called to inquire about a question regarding my lawn and the girl who answered the phone (Christine) was very rude and short as if I was bothering her. Hey if your busness is doing that good in this economy that you can treat potential…

Platt Hill Nursery is the BEST! by Mandy M on 3/22/2010 via Insider Pages
I went in recently and was amazed at how the store looked! The gift section is unbelievable!!! They do a great job in the way they display the items and you can find a gift for anyone there!! The store manager Christine was helpful and…

Customer Service- THE BEST by Heather S on 3/22/2010 via Insider Pages
After reading some of the other reviews I can't imagine what they are talking about in regards to bad customer service. I have been shopping there for years and have had nothing less than excellent customer service! By far the store…

Platt Hill Nursery is AMAZING by RENN C on 8/22/2009 via Insider Pages
I absolutely love it here! They're the most wonderful people. tHEY HAVE HELPED ME WITH ALL OF MY NEEDS THANK YOU PLATT HILL.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Who are they kidding! by bridget s on 7/12/2009 via Insider Pages
Their prices are too high and their customer service is terrible - I have spent thousands of dollars there and was treated poorly in trying to return a defective watering can. I won't be returning despite their good selection of perennials…

Carpentersville Location by Garden Q on 7/28/2008 via Insider Pages
I noticed that "Shirley" was gone too. I've actually shopped more at the Carpentersville location because she is gone. The new store manager is very friendly and wonderful and the store looks great! I think her staff is very courteous…

Customer Service by Shirley W on 5/30/2008 via Insider Pages
I agree that the quality of product is good, but the customer service this year is quite poor. I have been giving Platt Hill my business since it opened in that location.\r \r I wonder if it is because " Shirley" is gone. She might have…

SUPERB QUALITY by Patricia W on 8/29/2006 via Insider Pages
While there is no doubt that the stock at this place is of very high quality, of course you pay for what you get and the prices are high. However, if you are looking for something a little out of the ordinary, you will probably find it…

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