by Eshe on 11/23/2021
5 stars out ofby Goronwy on 8/7/2021
5 stars out ofby Pema on 6/10/2021
5 stars out ofby Tina004 on 2/22/2021
5 stars out ofby Spencer on 7/6/2021
5 stars out ofby Gisela on 11/17/2021
5 stars out ofBEST CUSTOMER SERVICE! by SAMSANDERS on 2/6/2012 via Citysearch
Feb 4th, 2012. My Wife and had went to three Mattress stores prior to stoping into American Mattress Crystal lake and had less than good service. Walking into American Mattress the store was clean and very enviting and we where warmly…
BEWARE - TERRIBLY DISRESPECTFUL-DON'T BUY HERE by LADY L on 1/23/2011 via Insider Pages
A JAN. 2011 NIGHTMARE-MOST unprofessional customer service EVER encountered. Needed some time to talk privately & asked where we'd find coffee nearby to figure things out-gee prices have gone up since last purchase 15+ years ago. Prior to…
MOST UNPROFESSIONAL SERVICE - BEWARE - DON'T BUY HERE!!! by Christina0111 on 1/23/2011 via Citysearch
A JAN. 2011 NIGHTMARE-MOST unprofessional customer service EVER encountered. Needed some time to talk privately & asked where we'd find coffee nearby to figure things out-gee prices have gone up since last purchase 15+ years ago. Prior to…
Good Experience by Deb T on 11/10/2010 via Insider Pages
Bill the manager of the Crystal Lake store was very professional and helped us out when we received our mattress and realized we should have gotten the low-proifle box spring. Don't know if it was the best price because it is impossible…
American Mattress is Absolutely Great!! by Lisa S on 8/17/2009 via Insider Pages
Absolutely great!! No high pressure sales whatsoever!!! Mark, the store manager, gave us such a great deal on the tempur-pedic "grand bed" we could not walk away without buying!! 1000% wonderful service!!
High Pressure Sales by Nancy B on 8/24/2008 via Insider Pages
When we were shopping for a new mattress, we visited the American Mattress store. They have high prices and the sales people are very high pressure. We finally just walked out of the store and will not shop there again.
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