Ryan was phenomenal! by Jordan R on 5/28/2018 via Customer Lobby
When I walked in I had quite a few questions. Ryan was able to guide and help me tremendously! Singlehandedly the best customer service I’ve experienced in a long time.

Horrible experience *Did Not want to give any star's* by Jay L on 5/20/2018 via Customer Lobby
The day i set up appointment to see dog i had my 5 month baby with me and 4yr in school i feel in love with dog i asked how long it would take and if i should come back they said 20 mins i waited and waited 2 hrs later baby was fussy and i…

Great experienct by N B on 5/7/2018 via Customer Lobby
Kaitlyn was wonderful. We were having a hard time deciding and she was very patient. Let us come back 3 times to see him. Thanks for all the help. (wish some of the vets were closer to our home though).

Very Happy!! by David V on 4/19/2018 via Customer Lobby
Very Happy!!

Excellent and very professional. I learned so much from the workers at this location. by Brevin S on 3/31/2018 via Customer Lobby
I walked in quite indecisive looking for puppies. May I say how impressed I was by the range of knowledge that Ryan had on puppies. He was very professional and very honestly. But most importantly, he was very patient with me. I loved…

Our overall experience was very good by John E on 3/19/2018 via Customer Lobby
One surprise we did receive is when we registered our new puppy with AKC and found there was an additional charge of $369.74 which was never mentioned during the purchasing process at the store. This was disappointing.

Price of puppies by Diana G on 3/1/2018 via Customer Lobby
It is a very clean and friendly. The only this I had a problem with is the price tag that they put on them.

Great service ! by Karianne H on 2/24/2018 via Customer Lobby
The employees were very nice and helpful. Ryan W. answered all of our questions and help me find exactly what I needed!

RYAN W is a great with all customers and he helped me so much. by Derrick W on 2/24/2018 via Customer Lobby
Would recommend to anyone looking to buy a pet. Customer service by employee Ryan was great.

Great experience. by Ronald N on 1/10/2018 via Customer Lobby
Ryan was our associate and he was very professional, informative and warm. Liked the experience.

VERY Helpful! by Molly D on 12/8/2017 via Customer Lobby
We worked with Ryan this week to purchase our new Puppy, Scout - as soft coated wheaten terrier. We went in to see a different puppy but given all the time we needed and no pressure to decide/purchase - we ended up with a completely…

Great service by Robert Z on 12/6/2017 via Customer Lobby
This is our 3rd puppy from petland in the last 4 years and each time it has been a great experience. Our pups are of the highest caliber and very healthy. We delt with an associate named Ryan and his knowledge of the pups was amazing. Not…

Outstanding service by Robert Z on 12/2/2017 via Customer Lobby
We delt with Ryan who was extremely knowledgable of the entire process from showing our pup to running us through the paperwork after we completed our purchase. We were totally shocked about everything that was included in our purchase…

The workers were really nice and they helped me with everything! by Ricardo M on 12/2/2017 via Customer Lobby
I totally recommend people to go to Petland in Naperville! Amazing service!!!!!

Excellent customer service by Annie B on 11/26/2017 via Customer Lobby
It was a great experience

Excellent!, by Biti G on 11/26/2017 via Customer Lobby
Claude our assistant was really helpful. He is really outstanding. Besides he is a very charismatic young man.

Great experience and patient counselors, Brandi Birch is great! by Rafael S on 11/26/2017 via Customer Lobby
After the loss of my dog, I wasn't ready to begin the search. My wife asked me to stop by Petland to check out a puppy she fell in love with. I made the hour and half-long drive and met Brandi Birch who was very courteous and patient with…

Very informative about our dog by Mari C on 11/21/2017 via Customer Lobby
Excellent service!

Great!!!!!!!!!! by Hayley S on 11/20/2017 via Customer Lobby
Claude was great! He let us play with multiple puppies and I had a great experience.

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