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Your Complete Full Service Repair Shop.
Casey Automotive Service and Repair is located in Palatine, Illinois. Rather than taking a trip to the dealer or the big guys, folks from all over Chicagoland are discovering friendlier service and better rates at Casey Automotive. Casey is your local auto repair expert with over 41 years of experience. We combine the best of both worlds - old world customer-first service with the absolute latest automobile service technology.
All our mechanics are ASE certified and eager to work on your automobile or truck, whether it's a domestic or foreign , old or new. Casey offers a lifetime warranty on many of our auto parts.
Reviews for Casey Automotive
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Always dependable quality service and priced fairly by Carl D via Customer Lobby on 10/26/2017
We have been a customer of Casey Automotive for seven years. They are always honest in their dealings and stand behind their work, which by the way has been excellent, and helpful with advice regarding any future service that maybe be…
RE: Request to drop review because of FALSE INFO by Tony L via Customer Lobby on 10/13/2017
I am writing this because Casey Automotive requested I drop a poor review I posted because they say I posted
"False Information" - I did NOT.
I got a bulb replaced on my car a couple months back and Casey charged me $50.00!
I have the…
Excellences by john v via Customer Lobby on 9/19/2017
I've been using Casey's since I moved to Palatine...20+ years! Never had I had a bad experience here. And I own 4 cars! Friendly service and great explanations of repairs required. Thumbs up to Pete, Jessie and the whole team!!
Prompt & correct diagnosis of my car's needs by Steve C via Customer Lobby on 9/6/2017
The automotive engineers & technicians at Casey did me yet another SOLID favor this week--bringing to my attention minor electrical component failures which led to other problems. They pointed out how one piece (electrical relay on my…
Great auto repair with the best customer service by John K via Customer Lobby on 8/22/2017
Our family has been coming here with all of our cars for several years. The service is above and beyond. They explain everything that's going on with your car, what service you'll need in the future, etc. Gabe is always so helpful and…
Great local mechanic by Cindy D via Customer Lobby on 8/8/2017
Love Casey's! Been coming here for years. They always do a great job and are totally honest about whT needs to get fixed right away and what can wait.
RESPONSE FROM Casey Automotive:
Thank you Cindy for your feedback. Our family…
Great auto repair shop. by Carl D via Customer Lobby on 8/8/2017
These guys are honest and treated me and everyone I have referred to them respectfully and fairly. They do excellent work and are competitively priced. It is nice to have a Auto repair business you can count on.
RESPONSE FROM Casey…
Great Service by Chuck L via Customer Lobby on 8/8/2017
I have had several vehicles in for service over the years and they are Always repaired within the quoted costs and fixed first time every time, usually in less than 1 day.
RESPONSE FROM Casey Automotive:
Thank you for sharing your…
great service at afair price by Phil D via Customer Lobby on 6/9/2017
all work has been done correctly,in a timely manner and all people involved seem very trust worthy.
Fast and efficient service by Terry C via Customer Lobby on 6/8/2017
Gives you a total price before work is started. Calls if there are any changes, or if they discover any other needed repairs. Does dealer warranty work also.
RESPONSE FROM Casey Automotive:
Thank you Terry for your review!
Great Experience, highly recommend! by Emily S via Customer Lobby on 6/8/2017
The experience I have had at Casey had been wonderful. They are quick and efficient, but also have great customer service. Brian was extremely helpful and communicative, and went above and beyond in my opinion. The team at Casey Automotive…
Casey goes above and beyond on latest visit. by Mark S via Customer Lobby on 6/2/2017
As a long term Casey customer I've come to expect the best possible service and prompt responses to problems. My latest experience only serves to confirm their dedication.
A problem with a leaking steering component turned into a…
great service ! by A G via Customer Lobby on 4/4/2017
We have always received great service at Casey Automotive. We have been servicing our vehicles there for the past 5 yrs. They are very honest and have never taken advantage of any service that is not needed! Highly recommend them!
Always reliable and priced reasonable by Ssonny R via Customer Lobby on 4/3/2017
Each experience I've had with them has been positive. Wouldn't bring my car anywhere else! Honest, reliable and great people! Keep up the good work Casey!
RE: Simple Fix Was Expensive by Tony L via Customer Lobby on 4/2/2017
I needed a BULB replaced in my '10 E Class so I stopped in at the Palatine garage before going to work.
Got right in and the bulb was replaced in 10 minutes.
No Problem there.
Do I expect the work for free? Of course…
Ford Explorer by John M via Customer Lobby on 3/13/2017
We have had some issues with our Explore lately and Pete has been very helpful. It has been a bit more expensive than expected but that could not be helped. We have always felt that Pete has treated us fairly and honestly.
Had a BIG job to fix my car, and it's running great now. by Ron W via Customer Lobby on 3/10/2017
Even tho my car is old ('99), and the parts weren't on hand, they got the parts the next day, and my car passed the emissions test (rough idle; check engine light ON) the following day.
Top-notch Service by Dick M via Customer Lobby on 3/10/2017
I've used Casey at least six times over the last year for work on 4 different vehicles. They have always been honest, helpful, and clear in their explanations regarding work I've needed done. I've referred two of my employees to them and…
Always get things taken care of. by rob c via Customer Lobby on 3/10/2017
I know when I have a problem with one of my vehicles, I can bring it in to Casey Automotive and they determine the issue, let me know what it is along with the cost and then they fix it in a very timely manner.
I know I am good to go when…
Seemed Expensive Until.... by David W via Customer Lobby on 2/20/2017
I had a recent experience where I had a loud banging noise as I drove over potholes or manhole covers. The diagnosis was front struts & mounts. When I got the estimate I thought it sounded high. So I checked the price with two other…