Sun 10am-6pm, Mon-Sat 9am-8pm
Smartstyle Family Hair Salon received an average rating of 1.00 out of 5 stars from 1 reviews.
ZERO STARS!!! RUDE and Incompetent Staff Member by rjc0704 on 8/20/2015 I called the salon located in the Walmart on Allen Road in Peoria to inquire if they took appts. A seemlingly nice young gay may answered yes. It was for a simple tri for my toddler child. I expained that I would be traveling 30 minutes and that I had an autistic toddler and that it was important not to have to wait too long past our appt time because of his disability. I was ASSURED he would accommodate our appt time. 6 hours later I arrive with my toddler. The same young man that I spoke with on the phone was chatting with another customer while her hair color set. He looked at me several times while we were waiting at the counter for service and ignored us. Finally I spoke up and told him I was there for my son's appt. He said, "well it's going to be atleast 30 minutes. I reminded him that we spoke on the phone and that he had assured me he would accommodate us and asked if someone else could do it. He said he was the only one working today and replied it was taking him longer than he thought to do her hair. He said we could wait but it would be atleast 30 minutes. I replied NO, I cannot sit and wait 30 minutes with an autistic toddler... that's why I CALLED and made an appt with you! He shrugged and walked away without even apologizing. He was rude and incompentent. AVOID this guy and this salon!!
I called the salon located in the Walmart on Allen Road in Peoria to inquire if they took appts. A seemlingly nice young gay may answered yes. It was for a simple tri for my toddler child. I expained that I would be traveling 30 minutes and that I had an autistic toddler and that it was important not to have to wait too long past our appt time because of his disability. I was ASSURED he would accommodate our appt time. 6 hours later I arrive with my toddler. The same young man that I spoke with on the phone was chatting with another customer while her hair color set. He looked at me several times while we were waiting at the counter for service and ignored us. Finally I spoke up and told him I was there for my son's appt. He said, "well it's going to be atleast 30 minutes. I reminded him that we spoke on the phone and that he had assured me he would accommodate us and asked if someone else could do it. He said he was the only one working today and replied it was taking him longer than he thought to do her hair. He said we could wait but it would be atleast 30 minutes. I replied NO, I cannot sit and wait 30 minutes with an autistic toddler... that's why I CALLED and made an appt with you! He shrugged and walked away without even apologizing. He was rude and incompentent. AVOID this guy and this salon!!
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