How do they find all of these people? by Marianne B on 2/15/2011 via Insider Pages
Head West has GREAT subs, but I have to agree with MOST reviewers prior to mine. The employees SUCK! I have been to a few locations here and town and today the newest and I just don't know where they find the rude, I don't give a crap…

Good sub, rude employees by starlight N on 11/18/2010 via Insider Pages
Awesome subs! Poor customer service. I have loved Head West since they have opened, but have had horrible customer service. I've been to two different locations and both of them I have delt with rude employees. It's unfortunate because…

half baked by wyllow t on 10/19/2010 via Insider Pages
The chicken salad is, hands down, the best I have ever had. On sweet bread (before I became vegetarian) it was one of my all time favorite lunches. I would still highly recommend the chx salad to meat eaters. The service is...…

"THIS PLACE ROCKS." by Margaret c on 8/17/2010 via Insider Pages
Head West is awesome. The decor, the folks that work there and the folks that run it. I just wish there were more locations! \r \r Can you please put one in St Louis or Branson or Denver? A Head West sub is the standard by which all…

Opinions are jus that - Opinions. by Kristin G on 6/7/2010 via Insider Pages
Head West is one of the best places to get a good sub on the go. The establishment is different than most other places, in that it seems the employees there have a bit more freedom than other franchises.\r \r I've been to Head West…

Get the Italian on Rye! by mike k on 2/24/2010 via Insider Pages
Terrific subs. It's unfortunate that unhappy people are more likely to leave a review. The place is clean, the food tastes great and the service is on par with any sub shop. Impatient people are unhappy all the time, but even those…

Head West has the best subs ever!!! by Fred S on 11/22/2009 via Insider Pages
is great!!! Quite possibly the best subs in the country. I have traveled coast to coast never had a sandwich that compared. Highly recommend this place to everyone, I do!!! A+++

Head West is meh by L B on 10/24/2009 via Insider Pages
I agree, Head West is only OK. As for the best in town? No way - Jimmy John's has the best subs in town, hands down. At least, in my opinion. By the way, I don't count the opinion of an employee as valid - obviously you're going to…

Head West is the best place to get a sub!!! by doug e f on 9/11/2009 via Insider Pages
head west is the best that is out there. it seems someone is there at all times of the wee hours of the morning prepping veggies, slicing meats and baking bread. that is the only way it could taste so fresh. and yes i would expect it to…

Head West is ok by John K on 7/26/2009 via Insider Pages
The food is very good, the service could be better. They dont make their own bread...The bread comes from another local company that doesn't get the credit they deserve... You might know them as MeloCream, ask about the sweet frenchbread…

Katie M. you are ridiculous by J F on 3/5/2009 via Insider Pages
Katie M, you just admitted that the workers there do get stoned. Thats completely retarded of you to admit that and sell out your co-workers if you do work there. The bottom line is that there are workers that are stoned and either don't…

good sandwiches, awful service by Brittan B on 10/6/2008 via Insider Pages
The sandwiches are great and the brownies to die for, but the service, particularly at the downtown store, flat-out stinks. I stood there for a full 5 minutes waiting for the guy working at the counter to acknowledge me. There was only…

UH-MAZIN =] by Katie M on 10/4/2008 via Insider Pages
head west is the best thing since donkey kong.\r all the employees arent always stoned, and its extremely rude to be saying that.\r when there is a line out the door, and you are working alone, and the phone rings, its understandable to be…

On the fence about this place. by A W on 6/20/2008 via Insider Pages
While it is true that they have great food, they also have horrible service, which is mainly due to the fact that half the employees are so stoned they can't seem to get your order right or get the food to you in a timely fashion. I…

Great Hippie Shack by R M on 4/9/2008 via Insider Pages
Head West Sub Shop is an awesome place and the best small time, Ma & Pa sub shop in Springfield, IL. They bake all there bread in the store and have a nice hippie vibe to the place.

RUDE BEYOND WORDS by Arthur C on 6/10/2007 via Insider Pages
If you can go to the store great but here it is at 9 on a Saturday nioght - The Jefferson Street Store can only put you on hold for 10 min at a time then say they cant tell you if they are deliveering because they dont know where their…

Don't listen to the first review by Chelsea B on 2/11/2007 via Insider Pages
I live in Springfield and I go to Headwest all the time. It's the best sub shop you could possibly find. The sweet bread is amazing, and the service is spectacular. Delivery can take a while at around lunch or dinner time, but what else…

Do not eat here by Kim A on 1/3/2007 via Insider Pages
This sub place is not worth your time. I ordered from here not long ago for a delivery. Over an hour and a half later I called to see where the food was, since the kids were getting hungry and cranky. The staff person was extremely rude…

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