Disaster by Guest G. on 11/29/2013 via Judy's Book
Disaster! I'd give it a zero if at all possible. I live in the neighborhood and this was the first nail place my daughter ever visited. Today the young male manager went after me very aggressively asking if I was going to cover the $5…

I was scammed by HappyLo on 2/18/2012 via Citysearch
I went to BR Nails for tips and a gel overlay. I was charged $40 for this service. I should have done my homework so that I would have realized I was being scammed. They proceeded to pu *gel powder* nails on me which air died and then put…

I Am A Reg. by TousledElegance on 3/9/2011 via Citysearch
I've been a client for nearly 10 years. I come in about every 2-3 weeks for a pedicure and fill, or new set as needed. There have definitely been positive changes since the new management took over! Tony is the current tech I prefer for…

Will not be returning... by Chelsea W on 3/1/2011 via Insider Pages
This place is terrible! I got a full set done on a Monday and needed a fill by Wednesday of the SAME week! When I asked the lady to push my cuticles back, she didn't, plus the polish lasted for less than a week. My daughter got her nails…

BR NAILS STANDS FOR BS NAIL by L D on 1/30/2011 via Insider Pages
Just awful. They treated us really bad. 1 1/2 wait. Felt like they was cherry picking folk who they though would tip the best. Naturally my daughter and I get picked to be dead beats. Brought my teen daughter to get new set of nail with…

Not very good by iloveshoes1234567890 on 12/19/2010 via Citysearch
The nails are good, the service is horrible. I hated the fact that there were so many people there and I had to wait forever!!! It was crazy. Finally once I did get chosen to get my nails done, I defiantly felt pampered. I didn't like the…

poor service by lisa_vermette on 11/13/2009 via Citysearch
I have been to this establisment several times and NOT ONCE did I ever leave happy. They have bipassed me for a person who comes in after - this has happened a couple times. Then I had to sit and wait extra long periods of times even to…

GREAT CUSTOMER SERVICE by Amber1412 on 2/3/2009 via Citysearch
I was told by a couple of friends that this place had the best customer service you can find. I wasn't very sure from past experience, but from start to finish I felt as though it was only five minutes. Starting from the moment I entered,…

unprofessional by sunshinelove27 on 7/21/2008 via Citysearch
My nails turned out okay (not great, just okay), but I was mostly disturbed by the service. Although you sign in and are called in order, I was inexplicably passed over for the woman who came after me, meaning I had to wait another 20…

Good job...if you pick/get the right technician... by flysista89 on 6/3/2008 via Citysearch
I started going to BR Nails after receiving bad customer service at OP Nails in Nora. The establishment is clean and relaxing. It is a very relaxing atmosphere with nice sized televisions and plenty of magazines. Every time I go there, I…

I Am A Reg. by T. E on 5/29/2008 via Insider Pages
UNDER NEW MANAGEMENT!!!!\r \r I've been a client for nearly 10 years. I come in about every 2-3 weeks for a pedicure and fill, or new set as needed. \r \r I agree with the previous reviewers that said Tina (older lady, prior owner) was not…

good place, except for one thing by Sarah M on 5/9/2008 via Insider Pages
Since moving to Broad Ripple in December this is the nail salon I go to. Everyone there is nice, and all but one do a good job. The owner (you'll know her, she's an older lady with bad makeup) does not do a good job at all. She'll cut your…

HORRIBLE BROW WAXING by Siddiqah K on 12/23/2007 via Insider Pages
I went to BR Nails a couple of times. The second time I had a eyebrow wax done. She (the owner) did a horrible job. I complained to her and she discounted the price by 1/2. I'm sure she knew she had done a really awful job on my brows.…

Very good by Gayathri S on 9/12/2006 via Insider Pages
I have been here twice before. And both times I have gone, I have liked it. I got a french manicure from here the first time I went. They did a nice job. The second I went I got a manicure and pedicure. I also liked what they did then too.…

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