Mercedes-Benz of Louisville

 
13 Reviews
2520 Terra Crossing Blvd
Louisville, KY 40245
(502) 896-4411
Today: 8:30 AM to 6:00 PM
American Express, Discover, Financing Available, Personal Checks, Cash, Mastercard, Visa, Bitcoin
English, Spanish
Mercedes-Benz of Louisville's unparalleled customer experience begins the moment you enter our inviting, modern Mercedes-Benz dealership. Our entire staff of friendly, professional, and knowledgeable employees is focused and fully committed to meeting the needs of every guest visiting our showroom, service center, customer lounge, and our lifestyle boutique. Our goal is to deliver a customer experience so memorable that it sets a standard by which all future experiences will be judged.
Mon 8:30 AM to 7:00 PM
Tue 8:30 AM to 7:00 PM
Wed 8:30 AM to 7:00 PM
Thu 8:30 AM to 7:00 PM
Fri 8:30 AM to 6:00 PM
Sat 9:00 AM to 5:00 PM
Sun Closed

Products and Services

Mercedes-Benz
Audi
Porsche
Maserati
Ferrari
BMW
G-Wagon
Mercedes Benz
New Mercedes-Benz Car Sales
New Mercedes Benz Car Sales
New Mercedes Car Sales
Special Financing
Special Offers

New Mercedes Cars and Trucks, New Mercedes Benz Cars and Trucks, New Mercedes-Benz Cars and Trucks, C-Class, G-Class, E-Class, B-Class, S-Class, CLA-Class, SL-Class, EQC, GLC Coupe, Maybach, E-Class Wagon, AMG GT, GLC SUV, GLE Coupe, GLS SUV, Used Cars

Our Specialties: New Mercedes-Benz Car and SUV Sales, Mercedes-Benz Parts & Accessories, Service Center, Luxury Dealership, High Performance Vehicles, Certified Pre-Owned Mercedes-Benz, Trade-Up, Special Offers, Mask requested, Staff wear masks, Staff get temperature checks

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Reviews for Mercedes-Benz of Louisville

Mercedes-Benz of Louisville received an average rating of 2.85 out of 5 stars from 13 reviews.

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by Mike on 3/5/2021
 

by Vitaly on 6/20/2021
 

by Brankica on 5/2/2021
 

by Anna on 8/18/2021
 

by Praise on 2/6/2021
 

by Praise on 2/6/2021
 

by Jomez on 10/15/2021
 

by Samael on 6/4/2021
 

by Tiana on 9/19/2021
 

by Breda on 8/1/2021
 

by Breda on 8/1/2021
 

by Abram on 5/8/2021
 

by Esen on 3/20/2021
 

Stay Away!!! Don't Care.. by Vic T via Insider Pages on 11/26/2012

Stay away from this dealership. Worst experience. Bought a 55K vehicle and sales and finance staff does not return calls or emails. I was not properly informed about warranty and now I cannot buy warranty on 2012 ML 350. They care about…

ms b by chrys B via Insider Pages on 8/28/2012

Loved my salesman Kareem....Bought a 2012 GLK in February, got in the car three weeks ago and didn't have air conditioning. It was 100 that day, took it to Tafel they tell me that something has punctured the condenser and since it is an…

A rare find! by Peter S via Insider Pages on 8/11/2012

Second time in for service on my C. I though the first time in they would make that special effort and after that i would see the 'real thing'. WRONG. Another great service visit. Went in for scheduled maintenance and the advisor took me…

A WOW experience by Tim H via Insider Pages on 8/8/2012

First time in for service. Very professional service advisor who greeted me with a hand shake and a smile. The advisor was sincere, walked me the lounge area while I waited for the shuttle service and offered me drinks and a snack. Shuttle…

The Absolute Worst of the Worst by Jack O via Insider Pages on 1/4/2012

Unfortunately I've had similar experiences to what has been described in other reviews of Taffel. Do yourself a favor and go somewhere else. They have so much service business they really don't care when your car gets fixed or even if it…

snowball05 by Mike S via Insider Pages on 12/2/2011

I found my Benz on Autotrader.com and I contacted Patrick Williams at Tafel Motors. From the 1st word "Hello", I knew he wanted to sell me a car. He sent me a personal video of the car and emailed me the complete background information…

One word. AWFUL by John S via Insider Pages on 1/28/2011

Steer clear of this place! They randomly close their service/parts department before the hours posted without warning. They promise/guarantee that parts will be here x and then x comes along two, three, four times and the parts aren't…

I highly recommend Tafel by Lisa A via Insider Pages on 9/9/2010

I just purchased my third car from Tafel. The Sales and Service staff has been incredible. I have serviced each of my Mercedes at tafel and I have always had a great experience. The previous luxury car dealership I used was terrible, so…

Tafel Motors Exceeds My Expectations by Allison S via Insider Pages on 11/5/2009

What do you think about Tafel Motors? Tafel Motors always exceeds my expectations with their talented and friendly staff. I am always treated fairly and enjoy my time with the staff. Allison

Tafel Motors is HORRIBLE! by Bella B via Insider Pages on 7/29/2009

It started when I purchased the vehicle in October of 2008. I purchased it as a pre-owned Certified vehicle. The vehicle only had one previous owner, and all the services were done at Tafel. \r Few days after my purchase I noticed my Easy…

Not helpful at ALL! Unsafe Car by kkelly1 via Citysearch on 6/22/2009

Had a family member purchase a nice E320 in 1997. At least we thought it was nice. Has had nothing but problems with this car. This week, luckly they were not traveling very fast, the front suspension spring shot out of the car causing…

You'll regret going to Tafel for service by Steve M via Insider Pages on 4/18/2009

I've had my car to Tafel for service many times because it's the only Mercedes dealership in Louisville. Each time I've taken it there, I've regretted it. On three separate occasions, my car has emerged from service at Tafel with the…

Great dealership by Kris R via Insider Pages on 10/4/2008

We have bought all of our cars at Tafel for years. I really appreciate the safety of the Mercedes brand and am glad that both my children now have Mercedes as well - from Tafel. The service department is very friendly. Yes, a Mercedes is…

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