Customer Service is poor by xrichards on 8/10/2010 via Citysearch
Although the massage and scrub I received at Spa Newbury were okay, the customer service there is AWFUL. I purchased packages through groupon and the owner was short with me, wouldn't take a booking for me and 3 friends, and finally…

Worked well with the issue of my arm mobility... by Jtea on 7/29/2010 via Citysearch
Ashley worked well with the issue of my arm mobility and range of motion. She also gave me some good recommendations how to limit my pain.

Great deal! by EMAuser on 7/27/2010 via Citysearch
Great deal with groupon for the bliss package. Thank you!

Thank you!!! by Simply Divine on 7/19/2010 via Citysearch
Everything was great! Services, staff, products! Thank you very much!

Best experience! by jujubeat4 on 7/15/2010 via Citysearch
Spa Newbury has excellent service. The best I have experienced thus far.

Very enjoyable massage by ArtisticBeauty on 7/9/2010 via Citysearch
She concentrated on the areas I asked for. It was very enjoyable. Thank you.

Elizabeth was sweet! by redheadmommy on 7/2/2010 via Citysearch
I always enjoy the pampering I get when I come to Spa Newbury - Elizabeth was sweet and I am now totally relaxed - Thanks

Bad Customer Service by JTM84 on 5/18/2010 via Citysearch
bought a Groupon for a couples spa day. There was some sort of mix-up regarding the date of the appointment; I had thought I was scheduling for the following Wednesday. When I read the email from the Spa and became aware of the mix-up in…

This place has the best brazilian bikini in Boston!!! by Anonymous U. on 3/31/2010 via Judy's Book
This place has the best brazilian bikini in Boston!!!

Excellent skills!! by Guest G. on 2/17/2010 via Judy's Book
I would rate my experience 5++Receptionist was polite.....therapist was professional (Liz).......excellent skills(highly recommend)...relaxing atmosphere.......very satisfied!

Wonderful staff!! by Guest G. on 2/11/2010 via Judy's Book
I just enjoyed a day of pampering with 2 of my girlfriends from college. All the services were fantastic and the staff was wonderful. We had a great experience. Hot Rock Massage and the Signature facials were our favorite!?

Excellent Experience by Brandy RRR on 2/9/2010 via Citysearch
The reviews for this place are all over the place but I will say that our experience was excellent. I have some very specific allergies and the staff were very attentive to this and very knowledgeable. Their expertise was reaffirmed with…

Great!! by Guest G. on 2/5/2010 via Judy's Book
it was a great and relaxing experience?

Entire service is a 5!! by Anonymous U. on 1/27/2010 via Judy's Book
I went there expecting something more hectic but it was completely amazing from beginning to end. The music, the products, the environment was absolutely soothing. Both Pauline and especially Liz calmed my entire body with the scrub and…

Great in ALL the Right Ways by rob21075 on 1/14/2010 via Citysearch
This spa should be commended for their great service and business practices. In my travels I have visited many spas and this was one of the better/best ones. My wife wants my back smooth and my stress gone when I return from long…

Sweet Place by meltzerf on 1/14/2010 via Citysearch
This spa seems to have it all. The reception staff were incredibly warm and gracious. My services (massage and facial) were perfect. It is beautiful. I was seen on time and there were plenty of refreshments. The windows overlooking…

Mirella was great!! by Guest G. on 1/13/2010 via Judy's Book
Mirella was great. This was my first massage and I plan to come back for more. I feel relaxed and at peace.Stephanie L, Brighton, Ma

Wonderful Spa by JButter on 1/9/2010 via Citysearch
This was a great find on Newbury street amongst what feels like hundreds of salons and spas. I found this spa as a walk-in customer. They were able to fit me in and I had the best massage of my life. When I walked in my feet were…

Mirella was wonderful by Guest G. on 1/5/2010 via Judy's Book
Very happy with the service and would rate it a 5.Mirella was wonderful and I will make another appointment with her in December.Thank youPolly

warmly greeted by Guest G. on 12/30/2009 via Judy's Book
I was very pleased with my entire experience with Spa Newbury. I found the staff member who booked my appointment over the phone to be extremely enthusiastic, friendly, and pleasant. Her energy made me look forward to my appointment. Once…

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