One of the best. by Edsel B on 4/28/2013 via Insider Pages
They are one of the very best auto service facilities in the Pioneer Valley. Honest and professional, their shop is clean, well organized and employ very knowledgeable techs. Over the past ten years we have brought our family's BMW, VW,…

Way to go Walt Brothers! by robert M on 10/20/2012 via Insider Pages
My son car broke down on a Saturday night, had the towing company (Reds) tow the car to a auto service and they recommended Walts Brothers. Well I have to say I thought I was in for a ride of my life, turned out to be one of the most…

a mechanic you can trust by Meghan H on 8/11/2011 via Insider Pages
Very efficient, friendly, knowledgeable, honest. \r Exceptional customer service from Joe Walts. \r Knows Saab inside and out. \r They've let me use one of their vehicles when I had to leave my car there for service.

Poor service&poor technique by emily h on 4/8/2011 via Insider Pages
Poor customer service\r Poor technique\r \r The problem they couldn't figure out for ONE MONTH, \r went to Honda dealer, took care of it in ONE HOUR. \r \r Never calls you back (I have been to this place several times, I have never…

Walts Auto Repair by Mike Z on 1/30/2011 via Insider Pages
Professionally Run\r \r Knowledgeable Staff\r \r Fast Turn Around\r \r Free Loaner\r \r Fair Prices

Over priced estimates by Charlie A on 12/30/2010 via Insider Pages
It took me three visits to Walts Brothers to realize they are just as bad as other rip off repair shops. First time $1100 to change timing belt, a week later $450. to change spark plug cables and heating plug. Two weeks (year after) I took…

Costumer service is awfull by John A on 8/28/2009 via Insider Pages
They are not much different that any other auto service. The actual staff that does repairs is friendly and helpful. They do lack costumer assistance: old-timer at a front desk is ignorant and mean.

Always Well Done by EJ H on 1/30/2008 via Insider Pages
I used Walts Brothers for many years before I had a newer car. They were always very accommodating. The job was always done right at a reasonable price and in a timely manner.

Very honest and friendly guys by Ruth B on 1/22/2008 via Insider Pages
Joe Walts was once a neighbor of ours and we used his car service all the time for many years. The service was always friendly and fairly priced. I never felt that we were sold anything we didn't need , which is my pet peeve with car…

If they are your meachanics, count yourself very fortunate by Josh P on 11/28/2007 via Insider Pages
Having recently moved to NYC, I come back for any car maintenance needs. I have seriously toyed with towing the car to them during emergencies. BEST

auto repair by Lisa C on 11/14/2007 via Insider Pages
We just had our vehicles repaired here, and the staff was wonderful. Thery were extremly helpful and gave my husband a loaner at no charge....that always a nice thing!

Trustworthy, honest, helpful mechanics! by Peter L on 11/8/2007 via Insider Pages
These guys are all awesome! They know their customers by name and car! \r They take the time to really explain the problems and let you know if it is something that you HAVE to have done or if it is something that can wait. They are…

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