Doug Mercer - State Farm Insurance Agent

10 Reviews
2813 Silver Lake Rd
Fenton, MI 48430-2655
(810) 714-0370
Closed Today
Alternate Phone: (810) 714-1448
The Douglas Mercer Agency provides Insurance and financial services to individuals and businesses through customer needs focused planning and discovery.
Mon 8:30 AM to 5:00 PM
Tue 8:30 AM to 5:00 PM
Wed 8:30 AM to 5:00 PM
Thu 8:30 AM to 5:00 PM
Fri 8:30 AM to 5:00 PM
Sat Closed
Sun Closed

Products and Services

State Farm

Automobile Insurance, Homeowners Insurance, Condominium Insurance, Renters Insurance, Motorcycle Insurance, Farm and Ranch Insurance, Personal Liability, Personal Article, Whole Life, Universal Life, Term Life and Health Insurance, Business & Commercial Insurance, Boat Insurance

Our Specialties: State Farm Insurance, Car Insurance, Auto Insurance, Whole, Universal and Term Life Insurance Whole, Universal and Term Health Insurance, Multi Line Discounts Available, Great Local Personal Service, Superior Claim Service, Go With A Company You Know & Trust

Reviews for Doug Mercer - State Farm Insurance Agent

Doug Mercer - State Farm Insurance Agent received an average rating of 4.60 out of 5 stars from 10 reviews.

Write a review
by Lina on 5/1/2021

by Jehonathan on 6/29/2021

by Rhode on 10/14/2021

by Rhode on 10/14/2021

by Pema on 8/26/2021

by Pema on 8/26/2021

by Pema on 8/26/2021

by Quinton on 2/15/2021

by Mike on 6/2/2021

by Eshe on 4/14/2021

Awesome customer service!! by Guest G. via Judy's Book on 2/24/2017

Very efficient and always takes care of their customer

Rude by Guest G. via Judy's Book on 2/23/2017

Very Rude and unwilling to help lower rates on Auto Insurance. The Person helping me out hung up on me. I have had several issues with this office has far as not having the right information or making the correct changes. I would not…

Warm by Mya R via Insider Pages on 12/31/2016

I appreciate how warm Doug and his staff have been to me. Other agencies that I have worked with in the past have been stand-offish.

My Review by ashleew640868446 via Citysearch on 12/30/2016

I really don't know how Douglas Mercer could get any better than he is. They are great.

My Review by jimr722152100 via Citysearch on 9/28/2016

J Douglas Mercer at State farm is always looking out for his clients.

My Review by asherb242151840 via Citysearch on 7/12/2016

J Douglas Mercer Insurance Agency has a great staff who is always helpful.

Great insurance! by Rena C via Insider Pages on 5/22/2016

5 years ago I moved to Fenton and started going to J Douglas Mercer at State Farm. Whenever I have questions or concerns, he is always there with helpful and clear answers. I recommend him.

My Review by tricial527462445 via Citysearch on 3/30/2016

Doug and his team are always helpful whenever I call. They keep me well informed of changes in my policy and were great when I had to make a claim.

Very Helpful by Connor M via Insider Pages on 2/4/2016

State Farm insures our home, three cars, and will pretty soon be insuring our RV. I've never had to file a claim with them but they are excellent in terms of communication and helpfulness. They have been my guys for years and I would…

My Review by catherinem2020602594 via Citysearch on 2/3/2016

Doug Mercer and State Farm have provided me with great, helpful, advice all of the time. I'm always kept informed on new coverage and they even stay up to date with my kids questions and concerns. They are just so helpful all around.

My Review by jackp419407315 via Citysearch on 11/5/2015

If I ever have any insurance questions I know I can go to Doug Mercer for the answers. He always keeps me informed any way he can through phone calls, email, and mail. I'm very satisfied with both the cost and overall experience.

Great by Guest G. via Judy's Book on 11/5/2015

I would easily recommend Doug Mercer to anyone. He is a hard worker who really cares about his clients. He really explains things thoroughly.

My Review by dereckd447867314 via Citysearch on 7/23/2015

State Farm: J Douglas Mercer has done my insurance for over twenty years now and I wouldn't go anywhere else in Fenton, MI. He conducts his business very professionally. Doug is definitely the best insurance agent in the Fenton, MI area.

My Review by willp1119333980 via Citysearch on 6/23/2015

I've been a client at State Farm J. Douglas Mercer Insurance Agency Inc. for almost a decade now. They always keep me informed and answer any of my questions thoroughly. You can tell they genuinely care about you and delivering the best…

Lifetime Customer by Susan N via Insider Pages on 4/23/2015

I have never worked with another insurance company in the past. State Farm Insurance has always been my provider for auto and home. They will continue to be my insurance provider.

My Review by siman1798335147 via Citysearch on 4/22/2015

I have filed a claim with State Farm Insurance through Doug Mercer. Not only did he do an excellent job, but the company overall does an amazing job as well.

Professional by Ted d via Insider Pages on 2/19/2015

Doug Mercer is really good with not bothering me about new products that I don't need. There are always new things, and Doug knows what's best for me.

Very Personable by Megan C via Insider Pages on 12/29/2014

I really enjoy working with Doug. He is just a great insurance agent who will always steer you in the right direction. And he's extremely personable. I would definitely recommend him to friends and family.

My Review by jayc1384132351 via Citysearch on 11/4/2014

Doug knows his clients as individuals. He's willing to talk to them where a lot of agents fail to build that relationship with their clients.

Very Happy by Guest G. via Judy's Book on 9/12/2014

Where I was living before I wasn't the happiest with my insurance. Since moving to the area and finding Doug I have been 100% satisfied. He was recommended to me by a friend so I knew he was someone I could trust.

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