American Express, Discover, Financing Available, Personal Checks, Cash, Mastercard, Visa
The Jewelry Exchange is a premier jewelry store for jewelry aficionados and shoppers. Boasting a vast and diverse collection of fine jewelry. The Jewelry Exchange offers a comprehensive selection of exquisite pieces to suit various tastes and preferences. From stunning engagement rings adorned with brilliant diamonds to elegant necklaces, bracelets, earrings, and more. The Jewelry Exchange showcases a wide range of high-quality jewelry crafted with exceptional artistry and attention to detail.
Reviews for The Jewelry Exchange in Detroit | Jewelry Store | Engagement Ring Specials
The Jewelry Exchange in Detroit | Jewelry Store | Engagement Ring Specials received an average rating of 3.75 out of 5 stars from 16 reviews.
Write a review
by Gisela on 2/18/2021
by Winona on 6/6/2021
by Amon on 9/21/2021
by Amon on 9/21/2021
by Spencer on 8/3/2021
by Boston on 1/23/2021
by Boston on 1/23/2021
by Ademir on 10/1/2021
by Ademir on 10/1/2021
by Tina004 on 3/22/2021
by Farquhar on 7/8/2021
by Glenna on 5/20/2021
by Amon on 9/4/2021
by Lina on 2/24/2021
by Boston on 1/6/2021
by James on 3/6/2021
Direct diamond importer specializes in competitively priced loose diamonds, colored stones, gold, platinum and custom jewelry. Read Full Editorial
My Review by jeanetteh329962104 via Citysearch on 8/22/2016
We went in to have a larger diamond 1 carrot or more put into my original wedding ring (bought somewhere else with beautiful color & clarity). At this time the woman behind counter kept showing me terrible diamonds with "NO" ratings for…
My Review by tammyo905290487 via Citysearch on 1/21/2016
I've had a very similar problem with the Jewelry Exchange/factory in Livonia,Mi. I purchased my wedding set there in 1999. My diamond came loose twice, so the third time when I took it in they said they had to send it away and they did.…
STAY FAR AWAY by Kaylee A via Insider Pages on 2/23/2015
AWFUL AWFUL AWFUL CUSTOMER SERVICE! It was an absolute pain dealing with the jewelry exchange and all of their employees even the STORE MANAGER! I bought my engagement ring at the Jewelry Exchange in Livonia. I had it sized down less than…
My Review by kaya577368832 via Citysearch on 2/22/2015
AWFUL AWFUL AWFUL CUSTOMER SERVICE! It was an absolute pain dealing with the jewelry exchange and all of their employees even the STORE MANAGER! I bought my engagement ring at the Jewelry Exchange in Livonia. I had it sized down less than…
My Review by artg1678831044 via Citysearch on 11/22/2013
I would not recommend going here to anyone.\r
\r
Here's the story, hopefully it will help you to make a decision to go elsewhere.\r
\r
There is one positive in this post, I did buy a beautiful 1.5 carat GIA certified diamond from them. We…
Customer Sevice Wonderful by TruStrongLuv via Citysearch on 4/16/2012
My fiancee purchased my engagment ring from here and I loved it! Great looking diamond, great service and best of all great price! The jewelry stores in the mall couldn't come close to getting the quality diamond that we wanted for the…
Total Frauds by denise B via Insider Pages on 4/9/2012
My husband, now my ex, purchased a diamond and setting from this store. He is a disabled marine on a fixed income. The salesperson showed him a diamond that was part of a set of earrings. The total purchase was just over $2300.00...that…
Total Frauds by Dee37920 via Citysearch on 4/8/2012
My husband, now my ex, purchased a diamond and setting from this store. He is a disabled marine on a fixed income. The salesperson showed him a diamond that was part of a set of earrings. The total purchase was just over $2300.00...that…
Outstanding Customer Service by LilyPond1991 via Citysearch on 3/3/2012
I have made 3 recent purchases from The Jewelry Factory, although I only went in initially to window shop !!
The customer service, selection and prices were awesome. I wanted to have the earring backs upgraded on my purchase and they were…
Excellent service and good prices. by tdenby via Citysearch on 2/20/2012
I have made two fairly pricy purchases as this location. Both items were custom. Both times, the service I received was excellent. My wedding set--we purchased the stone and setting from this location--is unique and gorgeous, and it…
Awesome Job! by Jewelry Factory via Citysearch on 9/7/2011
My mother passed away in March at 90. While going through her jewelry, we found her engagement ring, which had to be cut off years ago due to a thinning band and bloating from meds. August would have been her 70th anniversary. On September…
Take it anywhere but here to get it sized... by chappi via Citysearch on 6/16/2011
I brought my mom's wedding set in to have it sized to my finger. Before the woman behind the counter even looked it closely, I mean REALLY looked at it. she said she could tell the prongs were worn and would need to be replaced. She had…
Beware !!!!!!!!! by jacquelline via Citysearch on 5/12/2011
Beware!!!!\r
we picked out a loose diamond and paid $4000. for it had it set and was told it would appraise for double ! I had it appraised at 2 different stored today.\r
My $4000. diamond ring is worth $1700.\r
I will be contacting the…
Thank you so much by Danielle R via Insider Pages on 4/27/2011
When I walked into the jewlery factory with my boyfriend we didn't know what to expect! We got greeted right away. We were picking out an engagement ring and we were in an out in a hour. I was amazed! Picking out such an important purchase…
Love my new ring! by Laura F via Insider Pages on 2/21/2011
Recently purchased a diamond ring for my 40th wedding anniversary, Kim was our sales person. She was great and spent time with my husband and I to make sure we chose the right diamond and ring for the event. The ring is beautiful and the…
Best Place i've ever been to by nfields1 via Citysearch on 2/16/2011
I had the best experience of my life, in a jewelry shop, believe it or not, this place ranks #1 for great custome service, and to of the line jewelry, i didnt feel pressured to buy, i actually wanted to spend my money there, i recommend…
Would go back here again by sagutast via Citysearch on 1/23/2011
I recently purchased an engagement ring, and was very satisfied with my purchase. The staff was friendly and non-pushy. I received a lot for the amount I paid! I would go back here in a heartbeat.
Impressive Impressive Impressive!! by Maysam Alie via Citysearch on 11/21/2010
After researching diamonds and talking to several public and private diamond dealers we got the best quality for the best price in town. Additionally, the service is an exemplary model of what customer service should be in every aspect. …
WOW!!! by Susan H via Insider Pages on 11/7/2010
WOW! My son & I looked at many jewelry stores to pick out an engagement ring for his girlfriend and we decided to check out The Jewlery Factory in Livonia. The moment we walked in we felt at home and that we were in the right place. The…
Worked within my budget! by Darren H via Insider Pages on 11/7/2010
I checked out many stores for an engagement ring for my girlfriend. My mom told me to go to The Jewelry Factory in Livonia because that is where she got her ring from. I went thinking that I was just looking and I was so impressed with…
