Never go here by cstwincities on 7/10/2011 via Citysearch
When I didn't have a problem, this dry cleaner was fine. As soon as there was a problem, the manager's response to this problem was offensive. I brought in a very expensive gown with lots of sentimental value to be dry cleaned. The gown…

Unprofessional & Terrible Service by citygirlstpaul on 10/17/2009 via Citysearch
I brought in a wool sweater to be dry cleaned. When returned, the sweater was still soiled so they agreed to re dry clean the sweater. This time they threw the WOOL sweater in the wash! It was shrunken, felted and RUINED. Mistakes happen,…

A neighborhood institution by Donald R on 11/29/2008 via Insider Pages
Located in St Paul's Macalester-Groveland neighborhood, Roxy cleaners has been taking care of our dry cleaning needs for years. When you walk into the store, you wonder how they keep everything straight, however, they somehow manage to…

its just a dry cleaner... reccomend if u live close by pizzaman262 on 7/27/2008 via Citysearch
I dont really expect much from a dry cleaner and besides the obvious childhood problems that rolled over into the owners adult life this place has good prices and the guy who works saturday mornings is really cute .. i think i might ask…

Avoid like the Plague. by veggiegirl80 on 8/31/2007 via Citysearch
I wish I had read the other reviews of this place before I brought my wedding dress there to be cleaned. I brought it in on a Saturday, and was told it would be done by Friday. I came in on the next Monday to pick it up, and no one knew…

i rated it a 1 because i had to by jwboobalot on 7/17/2007 via Citysearch
terrible customer service. terrible turn around. terible quality. "you'll have to speak to the manager" is the only phrase you will hear from the employees.

Poor Customer Service by jetta628 on 4/28/2006 via Citysearch
Roxy Cleaners lost a very important item of mine, and were not at all respectful or helpful. The owner said he would look for it and give me a call. He did not call me in the time frame he specified, so I called him. After remaining on…

Poor Service by rdudacek on 3/13/2004 via Citysearch
Very unfortunate experience with Roxy - they lost a very important garment. Even more unfortunate, they did not handle the situation well. After 5 trips to the store with promises that I would be reimbursed, I am still left without the…

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