Excellent and professional by deal breaker on 4/21/2011 via Citysearch
Shopping at Haverty?s in Raleigh, NC has been a very pleasant and exceptional experience. I could not have expected more of any retail business. They went far and above to ensure my satisfaction. Our sales person, Elaine, was very…

Next time... we'll shop local. by lmccants6760 on 12/28/2010 via Citysearch
My husband and I were in the Raleigh store for 45 minutes while being overlooked by at least 5 employees. Understandably when we came in most employees were helping others, but after each employees became free they continued to ignore us. …

Good furniture, bad store by unhappy2100 on 1/30/2009 via Citysearch
My wife and I bought a sofa and loveseat and was told it would be delivered in 4 to 6 weeks. When we went to the website to check on the delivery date, it was scheduled well after the 6 week mark. Our phone calls went unreturned and when…

Great Customer Service by PatsyAnn06 on 1/24/2008 via Citysearch
You find out what a business is really like when a problem arises. The wrong colored sofa was delivered. When I brought this to the attention of the manager of the store, the problem was resolved in 5 minutes. A new sofa was ordered…

Broken Promises, bad experience! by saitek on 2/22/2007 via Citysearch
I recently purchased a new home and needed to buy some furniture. I found a nice sectional and the salesman promised me I would have it by the end of January (I bought the section Dec 3rd). The end of January came and went, the salesman…

Will NEVER shop at Haverty's by Katrina F on 5/16/2005 via Insider Pages
A few years ago, I went shopping for new living room and dining room furniture. I had heard that Haverty's has nice furniture, so I loaded up my son and headed over. We went inside, son in stroller, me in shorts and a tee shirt as it was…

Terrible Experience by DavidGlass on 9/3/2002 via Citysearch
Terrible Experience!!! The couch I ordered took more than a month to deliver!! The salesperson promised a week to 10 days. The customer service rep and the store manager in Durham could not have been less helpful in tracking my…

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