by Guadalupe on 2/11/2021
5 stars out ofby Guadalupe on 2/11/2021
5 stars out ofby Lando on 5/30/2021
5 stars out ofby Tamara on 4/11/2021
5 stars out ofby Tamara on 4/11/2021
5 stars out ofby Ibragim on 7/27/2021
5 stars out ofby Ibragim on 7/27/2021
5 stars out ofby steve on 1/16/2021
5 stars out ofby steve on 1/16/2021
5 stars out ofby Artturi on 9/24/2021
5 stars out ofby Artturi on 9/24/2021
5 stars out ofby Gabriel on 3/15/2021
5 stars out ofby Gabriel on 3/15/2021
5 stars out ofby Praise on 1/25/2021
5 stars out ofby Sixtus on 5/13/2021
5 stars out ofby Sixtus on 5/13/2021
5 stars out ofby gomez on 8/29/2021
5 stars out ofby Heimirich on 7/11/2021
5 stars out ofby Heimirich on 7/11/2021
5 stars out ofby Heimirich on 7/11/2021
5 stars out ofVery Pleased Customer! by Ian C on 7/3/2013 via Insider Pages
Due to the birth of my 3rd child we where in the market for a new mini van. The time schedule was short notice (before the baby is born) so we where working against the clock. My wife and I have very specific needs, Black outside and Tan…
Prius Rental by Catherine K on 6/30/2013 via Insider Pages
I rented a Prius through Toyota of Morristown due to my car needing repairs and I wanted to test drive a Prius for a future purchase and Judy was more than accomodating to ensure my needs were met. The process was fast and the experience…
Great Internet Department by Dennis T on 9/25/2010 via Insider Pages
I bought a 4Runner through the internet department 2 weeks ago. They answered all of my questions through e-mail and phone conversations, and when I got to the showroom to purchase the truck the delivery process was smooth and painless. I…
Best Toyota Dealer by Kim G on 9/25/2010 via Insider Pages
My experience with the new management team at Morristown Toyotal has been unbelievable. They have been so attentive and understanding of my needs and have gone way over board to meet all my demands. Cant say enough good things about…
Good job Morristown by joe s on 4/10/2010 via Insider Pages
Just bought a vehicle from Toyota of Morristown and had a wonderful experience. They are respectful, courteous and knowledgeable. They seem to have a different way of doing business than other dealerships. I've bought many cars, but…
Susan from Morristown Toyota by Evan S on 3/26/2010 via Insider Pages
Despite the negative reviews, I went in for service because it's located closer to my work than Crestmont, and Susan (not sure what color team she is on) was super - both diagnosing the issue over the phone, and when I met her in person. …
Shut them down by June R on 1/31/2010 via Insider Pages
Service is just horrible. They take longer than they say, rudest employees, In this economy especially, it is important to have respectable people staffed that greet the customers and not condiscending jerks. No one explains how their…
Toyota Of Morristown is "Not Worth It" by Tom M on 12/29/2009 via Insider Pages
Do what many of my neighbors have done and drive an hour for service or sales on a toyota. I live 10 minutes from Morristown Toyota and can say that I too have officially written off this dealership and now go to James in Flemington or…
Poor Customer Service by Chris N on 10/18/2009 via Insider Pages
They registered my Toyota Prius incorrectly. Although I told them my car was tax exempt and the bill of sales included no sales tax, they paid sales tax on my car to the CT DMV (even though the car is tax exempt in CT). Then they lied…
Worst buying experience in my life!!! by phil b on 10/7/2009 via Insider Pages
Condensed version., I really could go on and on.\r Never had I ever been treated so poorly as a customer.The poor attitude of their service dept. to the out and out fraudulent warranty prices, the non competitive pricing and vehicle…
feel they cause other issues so you go back or spend money elsewhere by A A on 8/18/2009 via Insider Pages
took my 2000 Toy Sienna for timing belt replacement. they recommend i do front brake rotor/pad replacement. I did that too even though it was very pricy. charged $140 per rotor.\r BUT I am getting 'engine checklight' after i drove around…
Shoddy workmanship and attn to detail. by Neil E on 8/10/2009 via Insider Pages
Brought my 2004 Highlander in for service. E-brake cable was replaced, and 2 new fog lights were installed. When the car was released to me, the E-brake didn't work (wouldn't engage) and 1 of the 2 fog lamps didn't work. Had to return car.…
Toyota Of Morristown is Rude and Ignorant by D M on 6/21/2009 via Insider Pages
My wife and I brought our Rav4 in for a routine oil change. We had a "waiting" appointment. During service write up, we were told it would be a "1-Hour" wait and to have a seat in the waiting room. While we were waiting, we heard almost…
Toyota Land Cruiser by Joe C on 4/30/2009 via Insider Pages
Paid $400 for a brake job that was never done. I found this out when I got a flat tire the next day after service and went to Sears to get tire fixed. Sears tech told me I need new brakes.
Service Department is rude, ignorant, and unprofessional by Ryan P on 1/5/2009 via Insider Pages
This service department is absolute garbage. I dropped my car off to get the rims replaced. I have rim and tire insurance that they also offer and work collectively with. I needed to get 4 rims replaced and one tire. A week goes by and…
KUDOS!!!!! by Richard T on 12/28/2008 via Insider Pages
Thanks for the great advice!!!! The General Sales Manager always sits behing the tinted glass looking like he is mad at the world, i think even his brother works there as a sales manager, walks around aimlessly with coffee talking to…
Management Is The Problem by GOODADVICE T on 12/28/2008 via Insider Pages
I have been to this dealership time and time again to try and give them opportunities to earn my business, but every time i go into the showroom, as i have read some of you have experienced, the salespeople seem to be guided by the…
Hopeless dealership by E S on 8/14/2008 via Insider Pages
I am not at all surprised at the comments.I have been to this dealership on 3 occasions. Bad experiences every time!On the last occasion I went into the showroom to look at a vehicle, spending about 15 minutes on the floor, with obvious…
Bad Attitude by L t on 6/1/2008 via Insider Pages
I reluctantly went to this dealership to purchase a new car i.e. this past winter I was going to lease an SUV from Honda who had some great deals at the time, and was trying to see if Toyota had any lease specials. When I spoke to a…
From decent to horrible by Richard L on 11/12/2007 via Insider Pages
This is a two part story. The engine in my used car, a 2003 Toyota Matrix, threw a rod. My Toyota Certified Platinum Warranty (7 years or 100,000 miles, and at a cost of $1,200.00 to me at the time of purchase) did not cover the engine…
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