Computer Technical Support
80 River Loop 2 Ste B Eugene, OR 97404
Today: 5:00 AM to 5:00 PM
OUR STORY: Arctic MSP (A Valeo Networks Company) is a full-service Managed Security Service Provider (MSSP) that serves State, County, Municipal (SCM) markets; small-to-medium businesses (SMBs); and non-profit organizations nationwide. With over 20 years of experience, we provide solutions in the areas of cybersecurity, compliance, cloud, network infrastructure, and managed IT services. Since the very beginning, we've remained committed to delivering the best possible service for our clients. As your trusted technology partner, it is our mission to empower businesses to realize their full potential through secure managed solutions. WHAT WE DO: We partner with organizations to remove the stress and burden of technology so that they can focus on growing their business. With 24/7 service, fast response times, and remote capabilities, we are always available to help our clients with their technology needs. We collaborate closely with each of our customers to understand their business goals and help them work smarter, not harder. We do the heavy lifting to develop and execute IT solutions and simplified tools that make our clients’ lives easier. By delivering best-of-breed technology and cost-effective managed services, our high-quality standards outpace all other providers. Not only do we provide a full staff of certified IT experts, but we also give our clients access to powerful, enterprise-grade technology solutions that keep their core infrastructure secure, streamlined, and running efficiently. Our proactive cybersecurity and scalable cloud solutions give organizations an opportunity to protect and build their business without worrying about breaking the budget. Most importantly, we are 100% people-focused in everything we do. Whether it’s a large project or a small task, our helpful, friendly team members go above and beyond to provide our clients with excellent customer service and reliable support—every time. WHO WE SERVE: Arctic MSP combines the very best cloud, cybersecurity, IT managed services, and IT consulting to provide a true all-in-one solution for companies who seek to cut costs and leverage technology to grow revenues. Our services are designed for businesses looking to outsource more IT infrastructure and application management services to help reduce total cost of ownership and free up internal resources, as well as those seeking the skills and support to quickly complete complex IT projects, such as compliance. With expertise in over 15 verticals, we deliver exceptional IT solutions, all custom-tailored to fit specific industry needs. The Arctic MSP Difference: • 20+ years in business • 97% of the time we answer calls in under 5 seconds • 93% of support calls are resolved in under 20 minutes • Remote and onsite support provided by our certified IT Technicians and Engineers nationwide • 24/7 U.S.-based network monitoring and support • We partner with industry-leading technology providers • Expertise across 15+ industries • In the event of a total system failure, we can have you back up in under 30 minutes • Our support plans are designed to reduce IT costs up to 20% • 4.9 rating on Google reviews—our clients love us!
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