Very Helpful from my perspective by Frank M on 10/31/2012 via Insider Pages
I have both stopped in and talked to these people on the phone. I found them to be very helpful, even when I told them I was 'just shopping'. I gave them a price range, told them what kind of guitar I needed, they gave me some good…

Great store! by Alex M on 10/26/2011 via Insider Pages
I went in to rent ask about a trumpet I had purchased at another store. He told me all about it and it matched what other people had said. I ended up renting an instrument from them after taking the purchased one back to the other store.…

Happy mom by T C on 4/8/2011 via Insider Pages
I've been here twice now and have been very impressed. On my first visit I announced I was on a fact finding mission only, and did not spend a dime, but the person I spoke with was extremely helpful and knowledgeable. On my second trip I…

Yamaha enthusiast by Tim M on 7/25/2010 via Insider Pages
I took them on a solid mahogany Yamaha acoustic. I paid $440 for the guitar that had MSRP of $800 and a Yamaha SA 500 for $269. Yes, some of the staff, awhile ago, needed to seek other employment and did. Yes, customer service should be…

great staff & great store by Paul G on 7/3/2010 via Insider Pages
I was in there for my first time today. I have to say the service was awesome. Everyone was so nice I bought a guitar and I'm just starting out so I asked a lot of questions. They were very helpful and the prices were great.

it's an okay store by Vernon R on 5/19/2010 via Insider Pages
i wasn't really looking for anything when i went in,\r their prices on stuff were good, and\r the guys that worked there seemed very helpful.\r if you live IN THE AREA i would really recommend this store,\r but if you live far off, its not…

Give it a chance by clubber l on 2/13/2010 via Insider Pages
Eastside music is not a bad store as some people here have stated. Store employees, well the good ones stay and the bad ones never last. Equipment wise - it is not bad for beginners and intermediate musicians so Give it a chance!

Eastside Music is a good place for good people by Tim K on 10/1/2009 via Insider Pages
Eastside Music is like any other business. They are run by Humans. Just as you can say how bad they are, they can give you twice as many stories about the customers who are demanding and feeling entitled to some special treatment because…

Eastside Music is the worst...I will never do business with them again. by Chris P on 9/14/2009 via Insider Pages
The employees at Eastside Music are extremely rude and disrepectful. I have never been treated so this bad from a place of business. They really need to take a hard look at themselves and figure out if they should stay in business.

Eastside Music is swell by Mr S on 7/27/2009 via Insider Pages
I have been to this store like 5 times in my life. Every time they were really nice. Even when I was just getting picks, and they knew I was not gonna buy a guitar, they would still let me play with them and talk music with me for as long…

Eastside Music is the best!! by Bill B on 7/17/2009 via Insider Pages
Excellent customer service and deals! The staff did a good job helping me find the saxophone I needed. They were friendly and surprisingly very knowledgable. The prices were a steal compared to the other music places around the Portland…

The good news is . . . by Sally W on 12/3/2008 via Insider Pages
The rude, arrogant and defensive employee that worked for Eastside is no longer there. The staff is pleasant and extremely knowledgeable. For those that had a bad experience it may be worth another visit.

Rental by scott v on 10/9/2008 via Insider Pages
I was nervous about going back after reading the reviews, but they were fine with me. Although, usually you would find better than average customer service at a small store, they were just average.\r Rental situation - I needed to return…

Poor customer service by Sap P on 8/26/2008 via Insider Pages
We rented an instrument several years ago because of school band.\r We kept getting statements and statements but when we called to ask how much more do we owe on this- they could not tell us. When we questioned their customer service -The…

I love this place by Zach H on 8/5/2008 via Insider Pages
I'm amazed at the other reviews. I'm sure they're true, but I haven't had a similar experience. I like how all the staff seems knowledgable, and there is usually an expert around for any particular question. I like the small and…

thums...way down by joe d on 7/5/2008 via Insider Pages
when i went there to look at new guitars to buy, the first guy i talked to them about was pretty cool, but then this rude mister know it all guy butted in and gave me some okay advise but he just steped over and yaped at me for about an…

Poor Customer Service by Charles S on 5/28/2007 via Insider Pages
I bought a Sorinuri Digital Metronome M-13, when turned off the batteries go dead. I called the store the sales person (Nate) had to put me on hold to answer each question I asked and implied I didn't know how to turn it off. I am from out…

Pretty Similar Experience. Go somewhere else by P T on 12/30/2006 via Insider Pages
I would have to say my experience was similar to the others. You have to watch these guys like a hawk; almost every time they ring up a higher price than the label on the product.\r \r Music stores are suppose to be a great place to get…

Bad customer service, Staff is arrogant, cocky and very rude!! by B D on 3/2/2006 via Insider Pages
I went in to Eastside music to purchase a music book. While there I saw a display of music stands with a sign $9.00.\r When I told the unfriendly sales clerk that I would like one of them, he said black or blue. I said blue.\r When I got…

Would Recommend other Music Stores by Katherine H on 1/1/2006 via Insider Pages
This music store left me very unsatisified. I had a clarinet repaired here and the work was very poor. The prices for this store are not the best you could find, although they were not outrageous. I would recommend Wally's or Beacocks…

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