all around excellent experience by Michele S on 6/17/2015 via Customer Lobby
Tom was a complete professional. He put on booties before coming into the home. Left the area clean and tidy when he was done. Guided us through the several options we had to fix the issue. If we need a plumber in the future we will…

Emergency call - Life saver by Rich S on 3/7/2015 via Customer Lobby
I called late at night for an emergency call because my sump pump and back-up sump pump backed up because the line was frozen outside. My basement was flooding at a rapid pace with a lot of damage to items in the basement. The phone…

Very professional and efficient by Cari L on 2/25/2015 via Customer Lobby
Technician arrived in a timely manner. Removed old hot water tank and installed a new hot water tank efficiently and neatly.

OUTSTANDING SERVICE!!! frozen water line by Cindy R on 2/21/2015 via Customer Lobby
Responded to a Saturday, 7am emergency call and was at our home in less than an hour. Problem diagnosed quickly, pipe was thawed, water line tested. The prompt service may have prevented a burst pipe and thousands of $$ in damage. Thank…

Extremely pleased! by Nancy R on 2/21/2015 via Customer Lobby
The lady I spoke to in order to schedule a technician was extremely kind and helpful. The technician was absolutely wonderful. He arrived early, answered all of our questions, and was extremely helpful. We will definitely be requesting him…

Install kitchen faucet by Rich B on 2/5/2015 via Customer Lobby
Technician arrived on time after a call ahead. Faucet was customer purchase and the technician installed it in a timely fashion and showed me how it functioned. He was pleasant and efficient.

Professional by Max W on 1/19/2015 via Customer Lobby
Professional service is so hard to find; that's why I took the time to write this. I called at 7pm on a Saturday night about our problem and got an answer right away from a woman who was very professional and helpful. After getting a…

Replace the water feed line on toilet. by John Payne P on 1/4/2015 via Customer Lobby
The water line from the shut off valve to the tank on my toilet was leaking so my wife called B Franklin to replace the flex water line, about a 9in. line. They charge her 180.00 dollars to replace it. The part cost 15.00 dollars at home…

unclogging sewer line by heather r on 1/4/2015 via Customer Lobby
within 1 1/2 hrs of my toilet, washer, and sinks backing up, the tech was out and working on my problem. fast service on a sunday!!! super quick, easy, and professional!!! will recommend to anyone and will use again if needed. i am not…

Great Service by Michael O on 1/4/2015 via Customer Lobby
Dave B. came out early on a Sunday morning. He fixed our stubborn clog quickly. Was very pleasant, explained the cost upfront. Dave was very knowledgeable and explained how to avoid clogs in the future. He was very respectful of our house.…

Tech by Steve G on 1/3/2015 via Customer Lobby
Dave Biagi met and exceeded yours and our expectations!

fixed leaking pipe by Russell R on 12/30/2014 via Customer Lobby
He did a spectacular job. He got to the problem right away. He did not waste time. He was very nice and knowledgeable about his skill set.

Problem solved by Marie P on 11/14/2014 via Customer Lobby
No hot water. Service was prompt and efficient. Serviceman was courteous and solved the problem.

From the moment we called to the moment they left, top notch! by Peter M Villari V on 11/3/2014 via Customer Lobby
When our water heater started leaking on a Saturday afternoon, we thought no way would we get any plumber to come to our home before Monday. My wife found Ben Franklin Plumbing on line and spoke with Jim. Within 2 hours, Andrew was at our…

Outstanding by Elena S on 9/24/2014 via Customer Lobby
Tom and Andrew were super knowledgeable about my water softener and filter when they were here looking at an issue I was having. They were punctual and very professional!--I always use Benjamin Franklin plumbing for all my plumbing needs…

Helped us with a difficult plumbing problem! by Karen H on 8/13/2014 via Customer Lobby
The owner of the New Britain, PA Ben Franklin Plumbing really cares about the quality of the service provided to their clients! We had a very difficult plumbing issue in our front hallway. A drain pipe from our upstairs bathroom sprung…

Kitchen backup nightmare by Barbara P on 7/15/2014 via Customer Lobby
Dave B worked for over 2 hours unclogging my kitchen sink. This was not an easy task and he worked diligently until he solved the issue. The entire time he was here, he made sure that all the equipment he brought in or out was covered in…

Excellent service! by Melanie M on 7/14/2014 via Customer Lobby
Tom did a thorough maintenance check and advised of repairs that would prevent water issues. He answered all my questions and addressed all my concerns politely and completely. Excellent service!

Fast, courteous, efficient by Mary M on 7/11/2014 via Customer Lobby
We had a rusty, leaky drain pipe in the kitchen. We called, and the office staff gave us the appointment time we requested. The plumbers arrived on time, used booties and mats to keep the floors clean, and fixed everything perfectly and in…

Clogged toilet and shower. by Ken M on 6/22/2014 via Customer Lobby
I called at 8:30 am on a Sunday morning. A plumber was here by 9:15! Problem was explained to me and we were told how he was going to fix it. Plumber worked extremely hard and cleared up my problem. Price was very reasonable and clean…

Some data provided by Citysearch