Department Store
5120 Fairmont Pkwy Pasadena, TX 77505
Today: 10:00 AM to 8:00 PM
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pasadena, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Don't judge a book by it's cover. by Joseph Wright on 11/1/2025
out of 5 starsRecently purchased a suit(cheapest 3 piece I could find cuz God knows you can never find one advertised online, in the store), but ended up not wearing it, so I had the receipt and was going to return it be it a 300$ 3 piece men's suit. Granted I had removed the tags, but also reattached them in a manor that looked passable and like it had been purchased that way. Of course, this judgmental Mexican woman, bottle cap glasses, in her 60's, because I'm a middle aged white male, already wasn't going to do the return, as she was prejudging me. She starts analyzing everything, the way the tags were attached, the fact that I smoke, and eventually I got pissed off, cussed her for a fucking cunt, and left. Any other stores, regardless of how the tags are attached, especially if it appears plausible, as long as they're all there in the correct position s, and they present a receipt, you do the return. This happened at the Pasadena location yesterday on 10/31/25, so if you're a white middle aged male, might want to not try to return at this store, in particularly if a curly black haired four eyed Mexican jackass is working the return counter. I try not to be racist, but Hispanic people tend to make it very to not be, and this was just another example
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