Appliance Repair Service
397 West 5900 South Murray, UT 84107
Closed Today
"Factory-Certified repair services for all your Appliances. We repair and service most major brands, makes, and models of home appliances. Same-day service if needed. Convenient scheduled appointments. Uniformed, well-groomed repairmen. Honest, upfront quotes that include parts & labor. Accurate diagnose & problems fixed… GUARANTEED. We honor manufacturer warranties on parts & labor, and only use approved materials.
by Samael on 3/7/2021
out of 5 starsby Tiana on 6/23/2021
out of 5 starsby Amita on 12/13/2020
out of 5 starsMy Review by kt1295390192 on 8/4/2014 via Citysearch
DO NOT USE THIS COMPANY!! Showed up late every time, did not fix the problem with my washer and would only come back a week later to check their work each time. When I finally demanded a refund on the warrantied parts and service after 5…
My Review by chadj27940294 on 7/12/2013 via Citysearch
NEVER CALL THIS COMPANY!!!!! Worst experience of my life with an appliance repair company. I issued payment for $212 worth of work and next thing I know, I'm being sued and served court papers and forced to pay nearly $1,000. Apparently my…
My Review by angelan626404307 on 4/20/2013 via Citysearch
Would not recommend this repair service. They cancelled twice an hour after they were supposed to be on site and offered no apology. Their charges are acceptable, but the service is mediocre. Have used them twice before this review.
My Review by christinem1164027314 on 2/18/2013 via Citysearch
The worst! I called them to repair my jennaire microwave that had suddenly stopped working. The tech came out and spent a lot of time messing with it and then told me it would require a new part. He needed to order it and would return…
My Review by billm744311097 on 2/14/2013 via Citysearch
Paul, your service technician did a fine job and charged a fair price for the part needed, however. The labor charge for 15 minutes of work was $115.00 which extends to $460.00 an hour. You can be sure that next time I will order the part…
My Review by mattm1609351207 on 1/11/2013 via Citysearch
What a waste of Money!! He came to my house on a Friday for about 5 minutes. He said he was not sure if this was repaireable or not (Probably not). Said he would get in touch with me Monday to let me know what he finds out and what my…
My Review by The Cleaning Supplier on 12/5/2012 via Citysearch
I've been buying appliance parts from Appliance Service by Paul for the past few years. As a "do it yourself" type person I have been able to call, diaognose the problem; and each time, with there help find the right part. This morning I…
My Review by andym1498607704 on 11/16/2012 via Citysearch
These people are amazing. I have used them for a few years and they always take care of me. I had a dishwasher that was a piece of junk and they got it working and found a way to charge it to the manufacturer. They have parts in stock and…
My Review by benjaminm1105204430 on 11/3/2012 via Citysearch
These guys are awesome. Showed up on time, quoted me a fair price for the work, and explained what was wrong. Had the parts for the job in the truck and fixed my squeaky / annoying dryer in about 30 minutes. David, the repair technician,…
Something is not right here by lightningrod on 11/2/2012 via Citysearch
I am the owner of Appliance Service by Paul. We have been in business for over 35 years. We service over 35,000 appliances per year. The reviews I read here are not consistent with our reputation with other customers, dealers,…
My Review by ab1432082389 on 10/18/2012 via Citysearch
I should have read the reviews before allowing Jenn-Air to set up an appointment with Appliances by Paul. I would have run to the other appliance company. I called appliances by Paul after hanging up with Jenn-Air and whom ever answered…
My Review by emb1626715033 on 9/29/2012 via Citysearch
Terrible! Needed a repair asap for standing water that would not drain. Technician never came out, never got my phone calls returned. Worst service EVER!
My Review by rochellew1304435708 on 9/10/2012 via Citysearch
I would highly recommend Appliance Service By Paul for all your appliances. I have had my washer, dishwasher, stove and refrigerator all worked on by them. I have used their services for more than 14 years and have had excellent results…
My Review by th507833211 on 8/28/2012 via Citysearch
@lightningrod\r I was a disappointed, very frustrated customer that DID call and requested a call back from a manager and guess what, I NEVER received a call back. I was SO done with your company, I went with another service provider (A&E)…
My Review by americanc1473922555 on 8/22/2012 via Citysearch
i've been working with this company for property rentals, my personal residences and construction projects for more than 6 years now. . . we pride ourselves on being very good shoppers, and very dollar conscious. . . we always come up…
My Review by kelliel2014102264 on 8/20/2012 via Citysearch
We left a voice mail this morning for Tim expressing our extreme satisfaction.? Last week when inquiring about what turned out to be a rather inexpensive part to be special ordered from Tukwila , WA , Tim invested some additional time…
My Review by rebeccai1170426853 on 8/20/2012 via Citysearch
I am very happy with my purchase that I made with this company. The product is superior and the price even better! Thanks, Paul!
Horrible service by MZA on 5/5/2012 via Citysearch
I have used Appliance Service by Paul for my high end appliances that are 1.5 years old. In the first year, I had to have my cook top serviced twice, because the technician diagnosed the problem incorrectly the first time. I have had a…
Horrible, terrible, no good, awful service by Paul by amathus4321 on 3/7/2012 via Citysearch
If I could rate them lower than 1 star, I would. I can't believe how unprofessional and stupid these people are. We would change service providers, but we're using this horrible company because we're under warranty with our dishwasher…
NO SHOW by Mellowme on 2/11/2012 via Citysearch
They came recommended for my rental units. Had appt between 10-1. They called at 1:50 and said they couldn't reach the tenant. Yes, because they had gone to work. Show up when you say you'd show up. Called to see what the problem was. The…
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