Plumber
2512 W Main St Richmond, VA 23220
Carroll Plumbing has a deep & rich history dating all the way back to 1968 when we started servicing the Richmond area. Having the experience of decades behind us, we have in-depth knowledge of the HVAC/plumbing construction of the houses in Richmond and for this reason, we guarantee that our experience will not disappoint you.
by Farquhar on 2/20/2021
out of 5 starsby Friduman on 6/7/2021
out of 5 starsby Amon on 4/19/2021
out of 5 starsby Amon on 4/19/2021
out of 5 starsby Lina on 8/5/2021
out of 5 starsby Hormizd on 1/25/2021
out of 5 starsby Hormizd on 1/25/2021
out of 5 starsby Jehonathan on 10/2/2021
out of 5 starsby Rhode on 3/24/2021
out of 5 starsby Pema on 2/3/2021
out of 5 starsby Quinton on 5/22/2021
out of 5 starsby Eshe on 7/19/2021
out of 5 starsby Brankica on 1/8/2021
out of 5 starsby Umberto on 4/25/2021
out of 5 starsby Lando on 3/7/2021
out of 5 starsby James on 6/23/2021
out of 5 starsby Ibragim on 5/5/2021
out of 5 starsby Mike on 8/21/2021
out of 5 starsby Mike on 8/21/2021
out of 5 starsby Brankica on 10/18/2021
out of 5 starsDustin was prompt, friendly and neat by Linda T on 12/8/2017 via Customer Lobby
Dustin was prompt, friendly and neat. He introduced himself, made friends with our dog and explained everything he did, showing the parts that needed replacing. Labor price was on the high side... he brought an apprentice and I could…
Professional and Courteous Reliable Service by Stacey S on 11/25/2017 via Customer Lobby
Dustin did such a thorough and excellent job of replacing our older hot water heater that had rusted and was leaking. He answered all of our questions (and there were a lot) with patience and courtesy. He and Drew made sure that the…
"Waterhammer" problem diagnosed and fixed FAST! by Craig C on 11/23/2017 via Customer Lobby
My Wife and I have been using Carroll Plumbing-Heating-Cooling for a variety of home plumbing (water and propane) "jobs" for approximately 4 years. Before describing our most recent experience, we wanted to share a summary of all the…
Prompt & Excellent Service by David D on 11/17/2017 via Customer Lobby
Dustin Morton came to remove an old kitchen sink fixture, repair a cutoff valve and install a new kitchen sink fixture. Not only was he prompt with his arrival time but he was hands down the most polite and respectful person I have ever…
Had a toilet replaced. I have been using Carroll plumbing for a couple of years now and have always been satisfied with the work and their response time by Winifred J on 10/20/2017 via Customer Lobby
See above. I will continue to use thier services
Thorough & efficient by Beverly D on 10/10/2017 via Customer Lobby
Dustin came mid-morning after my earlier call regarding leaking under kitchen sink. He was pleasant & professional & took care of the problem, installing a new disposal. I was very pleased with the service I received!
Excellent service by James C on 6/16/2017 via Customer Lobby
Dustin came out, assessed the situation and went to work. Work done by a previous plumber for an addition was not up to par and he recognized immediately that there were additional issues other than what I had called him for. After…
Responsive, professional by Robert W on 7/5/2016 via Customer Lobby
A high profile realtor-renovator team that has been flipping houses across the Fan and Museum districts promised us ‘our perfect house.’ Unfortunately, that house came with plumbing nightmares ranging from an improperly installed boiler to…
VERY RUDE and Does NOT stand by his work by Marcy O on 6/20/2016 via Customer Lobby
If I could give negative stars, I would. Ben, the owner of the company was extremely rude and did not stand by his work. The guys he sent out however, were very nice and tried to help as best they could. I literally moved into the house…
Carroll Plumbing and heating are real pros! by Joe O on 12/11/2015 via Customer Lobby
Long time customer with most recent experience being replacement of a hot water heater. All aspects of install were great- from initial set up of appt , service guys were on time, work was done professionally and neatly, and an actual…
Thanks for making service and repair so easy! by Jessica W on 6/25/2015 via Customer Lobby
I appreciate speaking with a person when I call to schedule an appointment and your service providers are knowledgeable, fast, and super nice.
Excellent service by Ed B on 6/18/2015 via Customer Lobby
In addition to fixing the temperature controls on the hot water heater, the technician imparted a lot of practical knowledge to his assistant - a high school senior working at Carroll for the summer.
Great customer service by Charles C on 6/16/2015 via Customer Lobby
Carroll helped me with an out of the norm need: a WhisperKool wine cellar cooling unit that was malfunctioning. When my local options wouldn't handle it, they gladly did. I eventually had to replace it and they did a great job taking…
Loved everything but the clean-up. by Beth F on 4/4/2015 via Customer Lobby
Carroll recently installed a cooling system in my old house (1935). I got quotes from several local businesses. Carroll's proposal was the best by far in meeting my needs for a system, and they were also the best priced. A month later,…
Excellent! by T K on 1/26/2015 via Customer Lobby
I highly recommend Carroll! I have used them for all plumbing needs including hot water heater replacement and replacing spigots/connections in kitchen, etc. They have always been quick to respond, explain options, make recommendations and…
Excellent service on replacing gas boiler quickly. by C B on 1/6/2015 via Customer Lobby
I could not be more pleased with the level of service and professionalism that Bruce and Carroll Plumbing have provided. They were prompt, courteous and efficient. My old boiler went out in their peak busy time and Bruce prioritized the…
always great knowledgable service --- used this firm for years by Bill G on 1/6/2015 via Customer Lobby
can't recommend these guys highly enough. We've used them for years and have always had great professional service and the problem fixed.
Good job, if not inexpensive by Steve T on 11/19/2014 via Customer Lobby
We have used Carroll to do plumbing and to work on the hot water heating system. Their people have always been polite, efficient, knowledgable, and generally a pleasure. They are not inexpensive, but the quality of the work justifies the…
Great Technicians! Great Business! by Camille H on 10/22/2014 via Customer Lobby
We are in the process of renovations on our 1932 home. Bruce, Jeff, and Jim have provided great service and technical expertise on boiler and hot water heater replacement, HVAC, and general plumbing. They and their assistants are on-time,…
excelent service, always prompt and courteous by John Y on 9/29/2014 via Customer Lobby
We have used Carroll Plumbing & Heating for installation and repair services for the past ten years. Their technicians are very knowledgeable and do the work quickly and thoroughly. They always do work right the first time! I recommend…
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