CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.
Reviews for CARSTAR Jordan Road Collision
CARSTAR Jordan Road Collision received an average rating of 4.10 out of 5 stars from 20 reviews.
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by Ademir on 5/25/2021
by Lina on 9/19/2021
by Hormizd on 3/10/2021
by Rhode on 5/8/2021
by Tina004 on 8/23/2021
by Quinton on 7/5/2021
by Glenna on 10/21/2021
by Eshe on 9/2/2021
by Rhode on 4/21/2021
by Rhode on 4/21/2021
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by Adina on 4/11/2021
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by Mathilda on 8/6/2021
by Spencer on 1/25/2021
Outstanding Repair Experience by Chris M via Customer Lobby on 12/24/2016
Several of my vehicles were damaged in a hailstorm. CARSTAR Jordan Road was able to work with my schedule to get the work estimated quickly. My vehicles were repaired to excellent condition; I can't even tell that any bodywork was…
They did a good job fixing my Tahoe. It took me 4.5 hours the next day to scrub the inside due to WHITE spots of something all over leather seats, doors etc. The following day it took me 1.5 hours to clean windows. Some one took a rag with something on it, and smeared the windows. I had to call the windshield installer, who came out because of the white stuff was on the inside of windshield, that would not come off with scrubbing, and 2 different types of cleaners, it took a razor blade to get it off. The detailers, also took it upon themselves to take off, and throw away my entry pass into where I live!!!!! I have told numerous friends and people in passing about this, and NOT to take their car to you. There was a thick glob of wax that was not buffed in or thinned out on right -outside of tahoe. by Patricia S via Customer Lobby on 12/18/2016
Just repeat what I wrote in "Review Summary" It states my displeasure VERY WELL !!!!!!!!!!!!!!!
RESPONSE FROM Jordan Road CARSTAR Auto Body:
We appreciate this customers feedback. We are glad that she was pleased with the repair job on…
Rude, careless staff by Victoria J via Customer Lobby on 10/3/2016
I tried to have my car fixed here. Simply needed a new center console cover. They made me wait weeks just to still not be able to help me. This place is obviously too busy and has made all the staff completely care free about the customers…
Absolutely WORST Experience by Rudra S via Customer Lobby on 9/16/2016
One of the worst body shop I have ever deal with. Unable to deliver vehicle on time as promised. It took almost 3 weeks after the original completion date to get my vehicle back. When requested for the rental/loaner vehicle after my rental…
WORST SHOP IN TOWN by Adam G via Customer Lobby on 8/24/2016
This so called shop destroyed my vehicle. They disassembled it including removing a window the first day and then let it sit outside in a dirt lot, in the rain for 2 weeks. They will lie to you about the progress of your vehicle saying it…
Horrible service by Bridget S via Customer Lobby on 8/19/2016
Brought my car in for hail damage. They said the car would be ready in about a week and a half. That turned into 2 weeks then 3 weeks and now they say it won't be ready for 5 weeks. They claim it's because my roof was on back order but…
great workmanship by Carol O via Customer Lobby on 8/8/2016
trustworthy and do beautiful work. Used Jordan Carstar at least 3 times and the I never have a problem with the end product.
the service was great and we got daily updates as t o the progress of the repairs. by Rodney N via Customer Lobby on 7/29/2016
I never had up dates like f this before great work.
Service couldn't have been better! by Kathy N via Customer Lobby on 7/28/2016
This is a nice clean shop with professional employees. They did a great job on my car and I can't think of anything they could've done better. Highly recommend them!
Nicest people with great service by Ron E via Customer Lobby on 7/16/2016
the 2 lady's at the front desk were friendly and polite. They made me feel important as if I was top priority. They gave me a date that my car was going to be fixed on the 18th and they got it done 4 days earlier. Thanks for the great…
excellent, Awesome by Rebekah C via Customer Lobby on 7/13/2016
From start to finish I was empressed, there was no guess work, everything was honest and up front. the online e-mail is a good feature with added security
Satisfied customer by Schneen H via Customer Lobby on 7/3/2016
Was in an accident and my vehicle had serious damage so I knew it would take some time. I received photos everyday of the progress of my vehicle and Kim would contact me every other day to keep me informed as well. It took about 6 weeks…
Job well done by Rakesh P via Customer Lobby on 6/27/2016
Service was quick and good. Had a minor issue but that was taken care of immediately.
Quality craftsmanship. by Stephanie S via Customer Lobby on 6/25/2016
The people over at car star were very nice to speak to. Linda was great to speak to about how my car was coming along, and gave nothing but honest answers to all of my questions. Would definitely go back to them, and I would recommend them…
Overall excellence with Customer Care by Korie J via Customer Lobby on 6/22/2016
10-star rating out of 10. I dropped my vehicle off all paperwork was ready to go. I may have spent 2 mins dripping my car off and 5 minutes picking up my vehicle. Erika in particular my service agent was awesome, when I walked in she…
Great Service by Ruth K via Customer Lobby on 5/31/2016
Front desk was great! Got updates frequently and they did a great job!
Recommended!!! by Shonda S via Customer Lobby on 5/15/2016
Everyone I have dealt with here is amazing... Office staff, mechanics, etc... All very professional but also personable... Highly recommended and will come here again if the need arises...
Wacky Accident with great results. by Shannon R via Customer Lobby on 5/3/2016
My car was hit while parked in a garage. My car suffered extensive damage. CarStar is very close and even with their jammed schedule due to a wicked snow storm my car was in their shopped and returned to me in beautiful condition. Thank…
Awesome by Amy D via Customer Lobby on 4/18/2016
The ease of making the appointment, the daily updates on the progress of my car and the finished product made this an effortless and pleasant experience for me. I also want to mention that your front desk customer service was friendly and…
Great experience. by Mkale W via Customer Lobby on 4/12/2016
Very friendly and accommodating. Thank you all for your help.