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Visit your local Pep Boys Auto Service & Tire Center on 2604 N Elston Ave. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
Reviews for Pep Boys
Pep Boys received an average rating of 1.56 out of 5 stars from 16 reviews.
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by Amon on 5/31/2021
by Lina on 9/16/2021
by James on 8/20/2021
by James on 8/20/2021
by Brankica on 2/18/2021
by Anna on 6/6/2021
by Anna on 6/6/2021
by Lando on 4/18/2021
by Lando on 4/18/2021
by Jomez on 8/4/2021
by Jomez on 8/4/2021
by Rosa on 1/23/2021
by steve on 10/1/2021
by steve on 10/1/2021
by Samael on 3/23/2021
by Samael on 3/23/2021
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
My Review by path1196482981 via Citysearch on 11/21/2013
I simply wanted to get a tire patched at the Pep Boys on Elston. I dropped off the car and took a bus home. They called 2 hours later and said they couldn't patch it because the tread is too low. \r
First of all, I know a bit about…
My Review by tomw1527621633 via Citysearch on 5/29/2013
Horrifying Accident and Funny Business at PepBoys\r
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My experience with PepBoys couldn't have been much worse. If you're thinking of taking your car to the PepBoys store on Elston Avenue, I urge you to read my review first. …
Horrifying Accident and Funny Business at PepBoys by Tom W via Insider Pages on 5/8/2013
My experience with PepBoys couldn't have been much worse. If you're thinking of taking your car to the PepBoys store on Elston Avenue, I urge you to read my review first. \r
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Here's what happened. \r
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1. In September of 2012, I had…
Finally, someone to trust... by Kat D via Insider Pages on 11/10/2012
I've been going here for a long time (my last 3 cars) with varying results leaning towards the positive. But the current service crew and service desk staff are really great. Today, as I was waiting at the desk, one of the fellows was…
My Review by Krazy Kat via Citysearch on 11/9/2012
I've been going here for a long time (my last 3 cars) with varying results leaning towards the positive. But the current service crew and service desk staff are really great. Today, as I was waiting at the desk, one of the fellows was…
My Review by amarn via Citysearch on 10/8/2012
Great job by these people. keep it up
Waited 3 hous only to be told to come tomorrow by tomik1 via Citysearch on 2/4/2010
This place is incredible. A month ago I let them change tires on my car - waited 4 hours (instead of 2 hours as promised). That time I said myself: OK, changing tires is a big job, so they probably needed some extra time.
Today my engine…
One star is too much for these BUMS!!!!!!! by Jimmy Boi via Citysearch on 9/29/2009
Since when does Pepboys hire cons who dont know there azz from a hole in the ground? My car went in for warranty work-to sit there for a week-then leave w/more issues than it went in for. They broke parts tryn to get them off, reset eng…
Terrible. Rude Inept And Totally Unprofessional. The Worst. by Chicago09 via Citysearch on 9/11/2009
These idiots did a brake job on my van last year. After having the vehicle three times longer that they claimed they would have it I finally picked up the vehicle. There was a loud thumping noise in the right rear wheel area. I took it…
Pep Boys is Unfair & Over Priced by ralph d via Insider Pages on 8/27/2009
I am so displeased with the new pep boys, I sent my daughters car in to check out the front end she just bought the car and it had a slight shimmy from the tires the dealer had put on before she left. I knew all it needed was for the two…
Pep Boys is SCUM by JOSEPH S via Insider Pages on 7/26/2009
I had a battery change in pepboys ft.lauderdale sunrise blvd 2yrs ago july. The car wouldnt start after leaving for business trip 4days upon return.I had cables and gave it a charge. it started...used it for an hr drive ...after leaving…
Unfair labor practices... by Doreen R via Insider Pages on 7/8/2009
After experiencing excellent service just a week before, I had an awful one. I needed to have new brake rotors installed and was told it would take about 2 hours. It took a little less than that so I was pleased, until I looked at the bill…
Be careful with these guys ! by Jack C via Insider Pages on 2/19/2009
My daughter went to these guys to repair a tail light. She was told that she needed a rear taillight harness, and that it would cost about $300 - parts and labor to repair. We called a dealer for a second opinion and were told that this…
Bad Customer Service by mendoza969 via Citysearch on 11/1/2008
I went to have my battery changed. They told me they could do it in 30 minutes. After two hours had gone by, I went back up to the counter. They said, "Oh we just finished it now." I said I was told 30 minutes but it took 2 hours. …
DO NOT use these guys. Rude, unprofessional, long waits. Absolutely no customer service. You can also get cheaper. by chideise via Citysearch on 9/1/2008
This is my first time writing a review online but I had such a bad experience with pepbboys that I had to. Do NOT use this place. You may think they have the cheapest prices but if you shop around you can get better, and the experience…
Worst Experience with an Auto Mechanic Shop Ever Completly INCOMPETENT STAFF, who is in charge? by felicitiz50 via Citysearch on 7/2/2008
This place takes hours and day's to diagnose your car. Paperwork is all over the place. Good luck talking to anyone that know's the status of your car. Misdiagnosed my car and tried to charge me an astronomical amount. They don't know…
Very Helpful...Know What You Want by Jody B via Insider Pages on 5/28/2008
After a fender bender the night before, I brought my car in first thing in the morning to assess an antifreeze leak. I got in right away and Louis was extremely nice and helpful. Totally for free, he walked me out, popped the hood, and…
2 hr oil change and a flat tire....you do the math! by bd1234 via Citysearch on 3/6/2008
I was the first, and ONLY, person in their store when it opened on a Monday morning for an oil change and the usual tire pressure check, etc. The guy at the desk (who would rather die than say three words to me) told me that it would take…
Horrible Service, Rude Employees by kimberlyal via Citysearch on 12/20/2007
I'll never come here again unless I'm interested in more rude treatment by the employees. I have no idea how there people stay in business.
Rude staff, Long wait, and was told that my car was fixed only to find out it wasn't by ksullivan81 via Citysearch on 11/13/2007
1. Was told that it would take 2 hours tops, and it took 4 hours\r
2. They lost track of my car, and misplaced the paperwork.\r
3. My car's temp. gauge had been running all the way to hot, and that is the reason I brought the car…
