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Pat's Dry Cleaning

28210 Lorain Rd
North Olmsted, OH 44070
 

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2 out of 5 based on 4 ratings

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Affordable Dry Cleaning For Any Type of Material

Business Description:

Dry Cleaning Service in North Olmstead, OH will clean your suits, dress shirts, ties, dress clothes, wedding clothing and more!

Also leather cleaning and clothing alterations are available.

Products and Services:

Dry Cleaning, Leather Cleaning, Drapery Cleaning, Wedding Clothes Cleaning, Stain Removal From Clothes, Spot Removal From Clothes, Drapery Cleaning, Curtain Cleaner

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Credit Cards Accepted

We accept all major credit cards.

Hours of Operation:

Mon 7:00 AM to 7:00 PM
Tue 7:00 AM to 7:00 PM
Wed 7:00 AM to 7:00 PM
Thu 7:00 AM to 7:00 PM
Fri 7:00 AM to 7:00 PM
Sat 8:00 AM to 6:00 PM
Sun Closed

Payments Accepted:

American Express, ATM/Debit, Discover, Mastercard, Visa, Cash

Other Links

Business Tags:

dry cleaners dry cleaning cleaners dry clean drycleaners drycleaning coupons same day hour dry cleaners hour dry cleaner american dry cleaners cheap dry cleaners cleaners cleaners wedding dress discount dry cleaners dry clean dry cleaner dry cleaner coupons dry cleaner prices dry cleaners dry cleaners

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 Reviews

Never a good experience!!!! Avoid!!!

Reviewer: shokrisy | 9/6/2013

1 out of 5 stars
 

I live in North Olmsted and I use to come here for dry cleaning for 2 reasons; 1. convenient location & 2. because I usually have coupons that I get in the mail.

Although every time I have used them it has NEVER been a smooth experience. I swear they are always trying to hustle you, and you are always WRONG!. The coupons have to be presented before the service is done, not when you pay them for the job. And you pay for the job when the service is done. One time I paid for the job before the service, did not keep the receipt, and when I went to pick them up they said that I never paid for the job. Oh,and that it is impossible that I did because they never charge the customer or except payment before the job!!! Oh man, this was at least an hr argument, that involved the owner. Finally the pretentious owner reluctantly agreed that I didnt have to pay for the service twice (but never admitted that they messed up.. again).

I thought that this was an isolated event and by chance I had a bad experience. My assumption was proven incorrect with my next experience, when I wanted to use a 20% off coupon on a large order. I found out then that all coupons have to be presented before the service is down.. at drop off.. and not at pick up when you pay for the service.. so counter intuitive.. they do it on purpose just to hustle every penny out of you..

Be smart. Drive the extra mile to the other dry cleaner..

They do a great job here!

Reviewer: dibrook | 6/11/2013

5 out of 5 stars
 

After years of trying different dry cleaners in the area, I found this one -- and I love it! I have been going here for over 4 years now and have yet to have one issue. Unlike others that I've tried, where I have lost clothes and they don't even try to find them! Most places don't even do the cleaning where you drop off your clothes! This Pats cleaners is independently owned and not affiliated with the others (lucky for them!) They offer coupons regularly and if you read the coupon you'd see it says to present coupon with your order. I was just looking up their hours and came upon these reviews and saw the unfavorable one and HAD to put in my opinion, since I've had nothing but good experiences here!

Faithful customer
Westlake, OH

Absolutely terrible and unprofessional!

Reviewer: Rbancwby1975 | 3/22/2013

1 out of 5 stars
 

Mary and Jerome, how do you live with yourselves putting out the quality you do and making people actually pay for it? Mary, your rude, nasty, and could careless about anything but the customer. They have no clue what quality is only quantity. If you want a professional dry cleaner who will treat your clothes with care and press them right, DO NOT COME HERE PLEASE! These crooks need shutdown because they are a disgrace to the business!

HORRIBLE

Reviewer: CHRISTYLYNN0366 | 11/27/2012

1 out of 5 stars
 

If you're looking for a place that does a great job on your clothes and has great customer service, don't come here. After dropping off my clothes off and asking if I should pay while dropping off or picking up because I had a coupon, the girl (I can't bring myself to call her a young lady) who was working the counter told me it didn't matter. (She also explained to me that it was her first day.) When I came back to pick up my dry cleaning, she told me they didn't accept coupons at pickup. "It's not our policy." And promptly took my credit card and ran it. I put my clothes in the car and came back in to speak with a manager, but upon entering, heard the employees calling me vulgar names and discussing why I was so upset about a "stupid" coupon. (I had dropped off 2 winter coats because I had a 25% off.) I asked for the manager's number (she was not present, or available at the other location) and called her the next morning. If you go looking for a customer service resolution from a manager, be prepared to not only explain yourself, but to defend yourself against the over exaggerated stories of the 16 year-old employees. I was accused of yelling, being rude, and making the interaction so unpleasant as to leave an employee "shaking from her encounter with me." I was more appalled by the reaction of the manager (Mary) and her need to defend her employees than to resolve the situation. I would say that I should keep audio recording of my next encounter to keep the story straight, but I won't be going back. Not to the Avon location, or any other location of Pat's Cleaners- even if I do have a stupid coupon.

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 Reviews

Reviewer: georges876979993 via Citysearch | 6/21/2012

2 out of 5 stars
 

CON ARTISTS and THIEVES: I have been living in North Olmsted my whole life, and I have never had a pleaset experience with Pats Cleaners. I have never written a review of a buisness on the internet, so this is my first, because I feel it…

Not THAT bad!!!!!

Reviewer: sportmom24 via Citysearch | 11/21/2008

5 out of 5 stars
 

After reading these review had to say it my experience really was not that bad. Prices are good. Job done there for me was okay. Shirts/pants etc.. pressed well. Clothes came back clean and looking good. Keep in mind.. its not a…

AWFUL SERVICE

Reviewer: marskies via Citysearch | 8/13/2008

2 out of 5 stars
 

I have never been to a more disorganized, poor quality, and rude dry cleaners than Pat's Cleaners. Yes they are cheap...and unfortunately that is why I went back there after they lost articles of my clothing two out of the last three…

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