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Reviewing Verizon

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Review Guidelines

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Other Reviews

Customer Service

I called the Van Buren location about my phones and the girl that answered had an attitude about helping me. Then all of a sudden she said she was waiting on a customer, I say if she was why did she answer the phone. I'm trying to talk my mo...

Reviews are all about consumer experience, specifically YOUR consumer experience. You may not like the hiring practices of Bob’s Hotdog Stand or XYZ Corp’s support of a certain political candidate, but these topics should not be included in your review. Instead, focus on your firsthand experience as a customer:

Did the business fall short, meet or exceed your expectations? Why?
Were the employees attentive and helpful?
Was the selection diverse?
Was the price fair?
Was the service thorough and completed in a reasonable amount of time?
Would you recommend this business to a friend?
What tips would you offer future customers?

When crafting your review please adhere to the following guidelines:

State accurate facts about your firsthand experience. Don’t write about what you heard from your co-worker, neighbor or significant other.
Do not write anything that you do not want publicly accessible.
Use proper grammar, spelling, capitalization and punctuation.
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The reviewed company must still be in business.
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Your reviews must be unbiased and objective. Do not write reviews of your own business or employer.
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Submissions that fail to meet these guidelines will be removed and any points earned will be deducted from your User Account. Repeated failure to adhere to these guidelines may result in disqualification from the User Reward Program.

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