Payless Car Rental

Reviews for Payless Car Rental

Payless Car Rental received an average rating of 1.21 out of 5 stars from 14 reviews.

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by Adina on 8/10/2021

 

by Petur on 6/22/2021

 

by Petur on 6/22/2021

 

by Gisela on 10/8/2021

 

by Shimon on 8/20/2021

 

by Shimon on 8/20/2021

 

by Mathilda on 2/8/2021

 

by Mathilda on 2/8/2021

 

by Spencer on 5/27/2021

 

by Amanda on 4/8/2021

 

by Amanda on 4/8/2021

 

by Ademir on 7/25/2021

 

by Tina004 on 1/13/2021

 

by Friduman on 9/21/2021

 

Since 1971, this budget rental company offers all sizes of autos including economy, luxury, full-size vans and 4x4s. Read Full Editorial

My Review by jeffreyc1841516684 via Citysearch on 1/27/2016

Deceptive and in my opinion fraudulent.They give you a "low" estimate online to lure you in.\r \r They have a base rate, in my case $64.98 for six days. They then lump "Other Taxes/Fees" into one charge, in my case $74.92. So, estimated…

DO NOT USE- EVER!!!!!! by Jessika B via Insider Pages on 8/18/2014

If I could give it a zero I would!!!! The scam additional charges onto your account and when you drop your car off they have charged over double what is originally quoted!!!! Unethical and fraudulent!!!!Shame on you Payless- you should be…

My Review by billg118956431 via Citysearch on 3/19/2014

WASTE of time. Reserved a mid-size. sadly, they were out! They down-graded me with no rate reduction! Then had the nerve to try and upsell me to full size. Can you say BAIT & SWITCH? So I cancelled. Went to Alamo, mid-size was comparable…

My Review by katieb854178552 via Citysearch on 9/4/2013

I made reservation for Full Size , lady at the desk (Katherine with a bit of accent), printed out all the documentation car for Full size car price but charged me for small size car prepay fuel cost. When I went downstairs to pick up they…

My Review by jerryl461448253 via Citysearch on 2/5/2013

Booked a compact car online with Expedia. All good until I went to get to get the car after my flight arrived in Phoenix. Agent was rude. Claimed there was a new Arizona law requiring proof of insurance ( I've never had that request nor…

My Review by karlt1308768425 via Citysearch on 1/24/2013

At this point I am looking for a way to take stars away. Maybe I could rate this rental experience a few black holes.\r Anyway, the facts.\r My wife and I rented a car in Phoenix. A Nissan Sentra. It was cheap, not really all that clean,…

This is not right by Karl T via Insider Pages on 1/23/2013

1/22/2013\r At this point I am looking for a way to take stars away. Maybe I could rate this rental experience a few black holes.\r Anyway, the facts.\r My wife and I rented a car in Phoenix. A Nissan Sentra. It was cheap, not really all…

My Review by va1448040919 via Citysearch on 6/24/2012

The car I rented smelled like cigarettes, had stains all over the seats, chocolate on the volume dial, and seemed to have problems with the transmission. Contrary to other reviews, the individual who assisted me at the front desk was…

unneeded and un explained costs added to bill by kruegerframing via Citysearch on 1/3/2012

so we rented a car in az and they asked if my wife would be drivin also and sent us on our way little did i know when we returned the car they added $100 and when i asked them what the other charges were for they said it was cause another…

Horrible service by kenglehart via Citysearch on 6/27/2011

If I could give a negative rating, I would. The service at the counter was terrible. Person was rude and we received quite the negative attitude when we refused (over and over again) the additional insurance. Then the total cost was well…

Rip Off by rocci via Citysearch on 5/30/2011

Was quoted 89 dollars for 3 days, bait and switch is an understatement. When we arrived they said we could upgrade from a ford focus to a nissan sentra, we are not familiar with either, so we asked what the difference was. We were told…

Payless, Get less... by Jed S via Insider Pages on 2/20/2011

As with previous complaint, I was quoted >$30 a day and wound up paying almost $50 ($297 for a five-day rental). This was without ANY of their insurance "schemes" as they are all covered by my personal auto insurance. Car (midsized) was…

BUYER BEWARE by Michael U via Insider Pages on 11/18/2010

Worst service, lousy cars, they may be the cheapest but I would rather pay $10.00 extra to ensure piece of mind and good service. The receptionist was rude, and it took over 45 minutes to get a rental in front of the line !! I will never…

More like PayMore. by bobbie c via Insider Pages on 9/22/2010

Don't bother. They advertise low prices, my orbitz reservation was less than $100 for 4 days. My bill from Payless was over $400. Go with the big name places and get better service and prices.

Terrible Experience w/ Payless Car Rental by Josh C via Insider Pages on 5/7/2010

We had a terrible experience as well. After we paid our dues when returend the car, there was an extra charge of $66 appearing on my credit card in addition to what we had already paid which I am disputing its validity. May be it is…

Terrible experience by Sam A via Citysearch on 12/17/2009

I was quoted a price or $29.95 plus $17 tax online for a "budget" rental. However, at the counter, the total fees exceeded $65. When I was given the keys to the car, they total me to write down all of the exterior damage (scratches,…

Pay more at Payless. by Neil B via Insider Pages on 2/9/2009

I rented a car for a week, told them specifically when I would be back even including my return flight number. It was 5 days and a few hours after pickup. The clerk entered it into the computer as 5 days instead of a week and I didn?t…

Cost effective by Skyview R via Insider Pages on 2/6/2009

I would have to say my experience with pay-less car rental was satisfactory. Yes they have the longest lines, ( because they are the most affordable) but they were definitely customer friendly). If you are looking to save on car rental ,…

Payless-Phoenix by Michael D via Insider Pages on 3/26/2008

Avoid Payless car rental in Phoenix. Incredibly long lines unlike any other vendor in the common car rental building. No good explanation other than they're not prepared to handle all of the reservations they accept.