Bernie & Phyl's Furniture

Reviews for Bernie & Phyl's Furniture

Bernie & Phyl's Furniture received an average rating of 2.06 out of 5 stars from 18 reviews.

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by Rosa on 3/8/2021

 

by Heimirich on 6/23/2021

 

by Steven on 12/13/2020

 

by Tiana on 10/25/2020

 

by Tiana on 10/25/2020

 

by Amita on 2/10/2021

 

by Shimon on 5/28/2021

 

by Abram on 4/9/2021

 

by brockton on 9/29/2020

 

by Adina on 6/7/2021

 

by EnD on 11/26/2020

 

by Farquhar on 3/14/2021

 

by Farquhar on 3/14/2021

 

by Amon on 5/11/2021

 

by Lina on 10/31/2020

 

by Boston on 9/12/2020

 

by Boston on 9/12/2020

 

by Jehonathan on 12/29/2020

 

worst store ever to do Business by Jay R via Insider Pages on 4/16/2011

I went to this store to buy a mattress , after 2 weeks the mattress start to deeps in the center call customer service , they told me to wait for the tech guy for 15 days to see the problem , so the tech guy told me there is a problem…

Great Experience by Mary L via Insider Pages on 12/3/2010

We recently purchased new living room furniture at Bernie and Phyl?s. We have an oddly shaped living room and the salesperson was very helpful with figuring out the right layout. She helped us decide on a sectional sofa and upholstered…

First Experience by John K via Insider Pages on 11/30/2010

I am new to the Boston area and needed to furnish my entire apartment. I saw Bernie and Phyls ads on TV and found them to be funny and believable and thought I would give them a try.\r \r The stores were big and had more than enough…

Very Satisfied Customer by Amy G via Insider Pages on 11/30/2010

My husband and I recently bought a new bed at Bernie & Phyl's and the entire experience was wonderful from start to finish. The salesperson was extremely knowledgeable and helpful, but they didn't pressure us at all. While we dreaded the…

Pilled up Micro Fiber set by Kathy C via Insider Pages on 11/5/2010

Bought a living room set in February, microfiber set. Within a month or so it started to pill up on us. This is supposed to be top of the line......huh! They sent a technition out who said it look liked we spilled something and wiped it. …

spend the money by sharon j via Insider Pages on 10/25/2010

How, with all of these bad reviews,do they stay afloat? Ijust went on line to check out their furniture, the pictures are all cloudy and small.You want to help the little guy but sometimes your better off paying the extra money.........

Customer service sucks!! by L R via Insider Pages on 9/17/2010

This is my first and last experience with Burn Me and Phyls..First, I went into the store and purchased a dinette set. They told me that is was backordered and that it was going to take about 4 weeks to get it. 8 weeks later I finally get…

A very long wait for delivery by Somi C via Insider Pages on 5/7/2010

We went to buy dining room furniture at Bernie and Phyl's ( Nashua, NH) in March of this year and were told by the sales agent that the dining table set and the rug that we decided to purchase would be delivered latest by the end of April.…

Poor customer support by John C via Insider Pages on 4/1/2010

We are thoroughly dissatisfied with B&P's service. We like the product, and the prices seem fair, but their support service is disgusting. Our reclining sofa and love seat were delivered in February, and one of the recliners immediately…

Will Take My Business Elsewhere!! by Leona R via Insider Pages on 1/9/2010

************************** Wow, with so many negative reviews, I won't be shopping at Bernie & Phyl's! ************************************

Bernie & Phyls Furniture is Poor Quality by Micki E via Insider Pages on 1/5/2010

I bought a Sealy king size mattress in 2008 it started to sag so bad that my husband and I began having severe back pain. Bernie & Phyls came to measure the sagginess and said the mattress was defective. We had to go to the store again…

Scam!!!!! by Dreaner S via Insider Pages on 12/19/2009

Last January 2009 I bought a love seat and sofa at the Nashua store. I saw that I was eligible for a $500.00 gift grocery coupon because my purchase was over $500.00. No one told me anything so I asked at the cashier's window and was…

Horrible Experience by Nach N via Insider Pages on 11/13/2009

I bought a Sealy mattress in 2007. The mattress had sagging problem, they discontinued the one i bought. So had to reselect, upgraded to a better one, paid extra money. My box spring was defective, got replacement but then again my 2nd…

Sleazy Marketing by James B via Insider Pages on 9/19/2008

I know advertising people at Bernie & Phyls and they tell me how they post all these wonderful reviews about the company and the sales experience on free consumer webs like this. \r \r I commented once on how annoying their commercials are…

Horrible Experience ? ZERO stars!!! by jaie l via Insider Pages on 4/22/2008

I'm getting married & my family decided to buy me a new couch as a shower gift. We set it up to be delivered this past Sat., because we are so busy during the week with our jobs, that we couldn't get it delivered during the week. We set…

Cheap Furniture by Wendy C via Insider Pages on 11/14/2005

Bernie and Phyl's sells cheap furniture at prices that don't reflect the shoddy quality. The couch my friend bought there looks as if it has been through a war- and it's only a year old. If you want good furniture at these prices, go to…

good prices but bad product! by Valerie P via Insider Pages on 11/7/2005

I purchased a living room set from them a few years back and was pleased at first until it started to come un-done around the seams. I wrote a letter to them explaining how unhappy I was and didn't get a response. My mom also got a…

Great selection, Great Customer Service by Christopher R via Insider Pages on 11/3/2005

I went here in search for a couch or a sectional for my living room, and I was immediately greeted and asked if I needed help. The staff member was very helpful and walked me thru a wide selection of sofas and sectionals. I had a space…