Pink Energy received an average rating of 1.00 out of 5 stars from 1 reviews.
Pink energy will destroy your roof and has the worst customer se by rossi.giovanna03 on 7/7/2022 After 1.5 years of the terrible install experience, we found a leak in our closet. Install experience included failing inspection 3 times and techs coming to the house asking "what needs to be fixed here?". Its your job to know why you failed inspection, not mine! They also dropped the attic fan through the ceiling of another closet and didn't say anything until i found the huge hole the next day!Since then, we have had issues with PV link and even needed the Inverter switched out. That took from August u til December 28 to complete that job. May 2022, we called them for another PV link issue. 4 days after that, is when we found the leak. May 22 was when they were notified of the leak, they were not going to send anyone until June 23 to even look at the leak and mitigate the damage of our 4 yrs old house. We pushed for 2 weeks to escalate and finally got someone out to remove the panels on June 6. We had our own roofer repair the house and have now been waiting for weeks for the reimbursement. Panels are sitting in our garage.Pink energy says our situation does not warrant the contract to be rescinded as they want to put the panels back on our roof. They will never touch our roof again. So now we are paying on a $45k loan for a shoddy installation job in which zero manufacturer instructions were followed. This company had complete disregard for our roof, ripped shingles, did not seal any holes and my house was only 2 yrs old when Installed and they have the worst customer service. This has been a nightmare and i have contacted a lawyer to help us get out of this situation as this was a breach of contract. Additionally, we saved about 9.8% on our electric and it was supposed to be 55%. 100% do not recommend going with this company.
After 1.5 years of the terrible install experience, we found a leak in our closet. Install experience included failing inspection 3 times and techs coming to the house asking "what needs to be fixed here?". Its your job to know why you failed inspection, not mine! They also dropped the attic fan through the ceiling of another closet and didn't say anything until i found the huge hole the next day!Since then, we have had issues with PV link and even needed the Inverter switched out. That took from August u til December 28 to complete that job. May 2022, we called them for another PV link issue. 4 days after that, is when we found the leak. May 22 was when they were notified of the leak, they were not going to send anyone until June 23 to even look at the leak and mitigate the damage of our 4 yrs old house. We pushed for 2 weeks to escalate and finally got someone out to remove the panels on June 6. We had our own roofer repair the house and have now been waiting for weeks for the reimbursement. Panels are sitting in our garage.Pink energy says our situation does not warrant the contract to be rescinded as they want to put the panels back on our roof. They will never touch our roof again. So now we are paying on a $45k loan for a shoddy installation job in which zero manufacturer instructions were followed. This company had complete disregard for our roof, ripped shingles, did not seal any holes and my house was only 2 yrs old when Installed and they have the worst customer service. This has been a nightmare and i have contacted a lawyer to help us get out of this situation as this was a breach of contract. Additionally, we saved about 9.8% on our electric and it was supposed to be 55%. 100% do not recommend going with this company.
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