Mr. Appliance of Boone received an average rating of 1.00 out of 5 stars from 1 reviews.
Whirlpool refrigerator by Renee P on 10/16/2023 Very polite and courteous. The technician can in and checked everything and said we needed a new control board (a$700 part). OK, if that is what it needs replace it. A week later she came back and went in through the freezer to replace. After leaving a loud noise started. She did come back later that evening. Said a grommet on the fan was cause of noise. But we had the same problem ( not getting cold enough). We ended up calling another company and they said there is no way she could have replaced the board through the freezer. Now it needs a new board. So they have charged us for parts that were not replaced. Do not use this company!
Very polite and courteous. The technician can in and checked everything and said we needed a new control board (a$700 part). OK, if that is what it needs replace it. A week later she came back and went in through the freezer to replace. After leaving a loud noise started. She did come back later that evening. Said a grommet on the fan was cause of noise. But we had the same problem ( not getting cold enough). We ended up calling another company and they said there is no way she could have replaced the board through the freezer. Now it needs a new board. So they have charged us for parts that were not replaced. Do not use this company!
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