Pep Boys

Reviews for Pep Boys

Pep Boys received an average rating of 3.06 out of 5 stars from 17 reviews.

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by Brankica on 4/1/2021

 

by Brankica on 4/1/2021

 

by Anna on 7/17/2021

 

by Anna on 7/17/2021

 

by Lando on 5/29/2021

 

by Lando on 5/29/2021

 

by Jomez on 9/14/2021

 

by Jomez on 9/14/2021

 

by Rosa on 3/5/2021

 

by Rosa on 3/5/2021

 

by steve on 1/15/2021

 

by steve on 1/15/2021

 

by Samael on 5/3/2021

 

by Samael on 5/3/2021

 

by Tiana on 8/19/2021

 

by Tiana on 8/19/2021

 

by Breda on 7/1/2021

 

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial

Horrible customer service! by Francis w via Insider Pages on 8/24/2017

HORRIBLE HORRIBLE HORRIBLE SERVICE!! In February 2017, my car needed new mounts in the engine. These guys took 3 attempts at ordering my parts!!! 3 times i scheduled an appointment w them and went to the appointment as scheduled only to…

My Review by deidrec2063687976 via Citysearch on 9/24/2015

I took my car here and was very upset with the service. I had a flat tire and ended up needing new tires. I had to wait over 3 hours of the tires when they told me it would be an hour. I then had to go back the next day because they did…

Great Employees by Lee M via Insider Pages on 8/13/2012

The employees at this Pep Boys were extremely friendly and they helped us with everything we needed. They also mentioned that my alignment was off which ended up saving me some money.

Friendly people who work quickly! by Terry G via Insider Pages on 7/29/2012

They've always found the issues that needed to be fixed, they are prompt and courteous. Both my daughter and I have taken our cars to Pep Boys and never had an issue with them and everything is completed in a timely manner. They also work…

Reliabiliy unreliable - buyer beware by Ken S via Insider Pages on 6/26/2011

Driving from Philadelphia to a new job in Madison, my car overheated. Tow driver insisted on using Pep Boys in State College despite middling to poor expereince with several service locations in PHL - first mistake. Got water pump…

almost ripped off better to do yourself by michael c via Insider Pages on 3/21/2011

went to pep boys today service guy was ok manager spent most of time walking around would not even ask if he could help. Big problem was labor rate not even posted but seems to be around $100.00 AN HOUR .Asked to look at our blazer parts…

Completely Unsatisfactory by Resident Z via Insider Pages on 1/29/2011

I have worked in both customer service and in 3 different auto body shops and Pep Boys has the worst customer service and work I have ever seen. They tend to try to get as much money out of you as possible so be cautioned if you are…

Changed my Tire...FREE! by Resident P via Insider Pages on 12/8/2010

I have to say that Pep Boys really helped me out with a flat. After 45 minutes of trying to change the flat myself...I drove the car in at 4:45pm with the flat tire and asked if they could throw on my spare to get me home. I have an hour…

don't use them for anything by Fred B via Insider Pages on 12/1/2010

this is a horrible place to take your car.\r state college, pa is the worst location. service is awful. they say they take appointments, but they don't.

Pep Boys is the WORST by Peter G via Insider Pages on 5/10/2010

My Jeep broke down outside State College coming back from Pittsburg PA. I had the car towed to the Pep Boys in State College at 4:00 PM. The manager promised to look at the car the same day. Three hours later we were told that they were…

My Experience with Pep Boys by Walt H via Insider Pages on 9/30/2009

My Jeep broke down outside State College on the way to the Penn St./Temple game. I was towed to the Pep Boys in State College. The staff was very professional and helpful, they were great to us! They found the part, and knowing we lived…

Pep Boys is HORRIBLE by Prabhasa R via Insider Pages on 8/14/2009

I was charged $52 for a A/C diagnosis that was inconclusive. They could not fix the problem themselves [of course, having failed to even identify the problem!]. I was not told that not being able to fix the problem was a possible outcome.…

STATE COLLEGE RESIDENT by Todd C via Insider Pages on 4/19/2009

I have lived here all my life, and State College residents know NOT to take your vehicle here.\r For some reason, I did, though.\r I needed new brake pads and took it here because there was a sale.\r First, the service dept staff is…

Stranded daughter at college by Margie H via Insider Pages on 9/19/2008

My daughter's car would not start. She is 3 hours away from home. Friends tried to jump the battery without any luck. I googled information on line and saw Pep Boys. I called them and asked if they would mind trying to jump it for her. If…

Definitely Recommend! by Sarah M via Insider Pages on 4/14/2008

Being a college student with my first car, I have never had to bring it in for any types of repairs. I thought I had a leak in my tire so I brought my car here and not only were they nice and respectable (I mean come on, I'm a 20 year old…

Service Department by J N via Insider Pages on 11/21/2007

Our cars fuel pump went out while we were vacationing in PA. Pep Boys took excellent care of us. We dropped our car off on Saturday night 8 PM and it was fixed by 1 PM the next day. We were afraid since we were from out of state the price…

Pep Boys - State College by Dan C via Insider Pages on 9/3/2006

There are some real professionals and stand-up mechanics at Pep Boy of State College. I took my car in there one time because my whole panel was electric and it went out one day. Well, I did not know much about cars then and did not even…

I like Pep Boys by Jingqiu M via Insider Pages on 9/27/2005

They have a lot of professional stuff there. I like Pep Boys. You can find any repair manual for your own car, which is really helpful for you to do some stuff with your own car. Also you can find a lot of stuff there. I like it. And they…