Eden Day Spa and Salon serves Clarksville, TN and is located in the 37043 ZIP code.
Reviews for Eden Day Spa and Salon
Eden Day Spa and Salon received an average rating of 4.81 out of 5 stars from 21 reviews.
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Horrible Experience by Former Customer on 4/14/2024
This was my review on salon:
Came here to get services done by a stylist that was available or so I was told, long story short I was lectured about how the “said stylist” was running behind because of MY services. I left the salon feeling forced to leave due to the fact that I was being blamed for the stylist running behind. I left with hair dye on my forehead, my shirt ruined & in tears. No apology or any care given by Amanda and the manager, Jennifer. (My spouse tried to speak to Jennifer regarding Amanda and the drama and gossip that occurred while I was left sitting with my hair full of dye in the wash bowl area.) Jennifer couldn’t care less. I left with my hair soaking wet and was charged $190. I did not get a full service as they claimed I did. I did not feel welcomed after I was lectured. I felt forced to leave after being told I was the MAIN cause for Amanda running late and I should have known better since my hair used extra color. I have been coming here for four years and my main stylist is used to my hair and all that it entails, she does my hair treatment according to my history and never an issue with her. The other stylist while standing next to Amanda continues to degrade me and stated my husband also should have known better too. I felt as I was being talked down to like a child. I did not get my hair conditioned nor styled, and this salon charged my card when I was not even consulted by Amanda for all these services she supposedly did extra on. Jennifer told my spouse they felt the services they conducted deserved pay and it was my fault for leaving. I have been going here for four years no issues… now Amanda today with another stylist decides to stand over me while I am laying down over the rinse bowl hair covered in dye, unable to move, & accuse me of making Amanda late because she was doing all these “extras” & that I WAS indeed extra. My husband called on behalf of me since he made the original appointment. He was told that there was nothing they could do to fix the situation. He spoke to Jennifer who did not once act sorry or even attempt to apologize or even try to make this situation right. He was informed it was my fault that my hair was the way it was, I chose to leave and they weren’t going to do anything to rectify the situation. Amanda did servicing however she did not consult with me price wise, had she I wouldn’t have agreed to anything costing almost 200.00 today. I have never paid this much, and if I ever did in the past close to this amount, it was agreed upon. I wasn’t even given the common courtesy to go over pricing beforehand. My husband was on hold several times and also hung up on as well by Jennifer trying to discuss today and this disgusting situation. Jennifer informed him finally they did no wrong and Amanda with her mannerisms towards me was deemed acceptable on their end. I’m contacting BBB & bank which is really unfortunate since I went to this salon for four years since moving out here and this is how Amanda and her co worker decided to treat me today. Jennifer, Amanda and lastly the other stylist that decided to corner me at the color bowl today, you ALL should be ashamed of yourselves. I came here for years, tipped and was always professional and respectful. How dare you all for treating me like a dog and tag teaming to lecture me and make me feel I was not welcomed then charge for services not completely done then have the audacity to say it was MY fault I left. You didn’t consult me on pricing either PRIOR. THAT IS theft, fraud and deceit. Would you stay after being told you were the MAIN cause for a stylist’s schedule running behind? It felt like Amanda wanted me to leave and didn’t want to service my hair in the first place. So this was how she knew to get me to leave. Do not go to Amanda for any hair or service, or waste your time trying to speak to Jennifer when Amanda decides she’s had enough of you. I am prior military & I work in healthcare. I would have been fired had I ever treated someone like this. Also your business violated code. Violation of TN Code: 4718126
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In Short
Eden Day Spa & Salon is housed in a beautiful two-story building near downtown Clarksville. Before and between services, clients relax in the Garden Room, a quiet, glass-enclosed sunroom. Because Eden is an Aveda concept… Read Full Editorial
My Review by IVONNEP via Demandforce on 3/29/2015
Stacey is always on time and is very nice
My Review by JULIE A.N via Demandforce on 3/28/2015
It's always a wonderful experience whenever I spend time at Eden's! From the time that I'm greeted at the front desk, until I check out for the day, everyone extends such warmth and caring. Of course, the best part of the day begins when…
My Review by JESSICA MARIEJ via Demandforce on 3/28/2015
Nicole always works her magic on my hair and this time was no different.
My Review by Anonymous via Demandforce on 3/26/2015
Donna has such a good eye and talent for hair color and cuts. She can create the most beautiful highlights and low lights that compliment your skin tone. I always leave her chair feeling beautiful and most importantly, happy! Love her!…
My Review by KARENC via Demandforce on 3/26/2015
Excellent massage and total experience. Loved it!
My Review by MELISSAD via Demandforce on 3/24/2015
My girlfriend and I had a "girls day" at Eden. My three services (massage - Amy, facial - Mandy, and pedicure - Sam) were all performed by knowledgeable staff who were both caring and capable. I would recommend Eden Day Spa to my friends.…
My Review by STACIEB via Demandforce on 3/23/2015
I absolutely love any time I get to spend at Eden!!
My Review by MONICAM via Demandforce on 3/23/2015
This was my first time going to Eden Day Spa. The atmosphere was very professional. Rose was amazing. I'll definitely come back next month. My back and neck feel so much better.
My Review by BETTYJ via Demandforce on 3/18/2015
I had an amazing time at this place. Everyone was incredibly friendly and the lunch I got with my package was great (sweetened tea was amazing!). Anyone looking for a "me" or "us" day should definitely visit them.
My Review by LAURAS via Demandforce on 3/14/2015
Had a wonderful massage with Kim and always like my hair cuts with Jenya!
My Review by Anonymous via Demandforce on 3/14/2015
The staff was friendly. Appointment was right on time. The aesthetician talked to me the entire time making it much more bearable. I will be returning in the future!
My Review by SUZYH via Demandforce on 3/12/2015
Eden never disappoints me...every time I go, no matter what service I get, I am always pleased! The massage staff is excellent; always attentive to my needs and do all they can to make me feel comfortable and well cared for. I recommend…
My Review by JENNIFERG via Demandforce on 3/7/2015
Jenya is a fabulous hairstylist! I would highly recommend her!
My Review by CHARLSIEH via Demandforce on 3/1/2015
Juanita was amazing ! Best massage I've had in a long time! My neck quit hurting and I'm pain free. She's very professional and so nice. !
Only thing I don't like is having to sit in the room by the windows. Rather go straight to the…
My Review by NANCYL via Demandforce on 2/28/2015
Excellent
My Review by KAREND via Demandforce on 2/25/2015
lLove the staff everyone is great but, Wynette is the best.
My Review by Anonymous via Demandforce on 2/25/2015
I have been to several spas around this country, and I must say the services at Eden were at the top of my list. Thank you to everyone.
My Review by NANCYH via Demandforce on 2/25/2015
Excellent service, love love love Mandy
My Review by SHANNONR via Demandforce on 2/23/2015
I always enjoy Eden. People are friendly and it's very clean.
My Review by MELANIEW via Demandforce on 2/22/2015
Great experience at Eden as always your staff is exceptional, only one complaint the parking lot was a mess I know the snow had us all at a disadvantage but your parking lot was a danger zone a pool of freezing water and ice. I slipped…
